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Windows 7: Not able to connect WIFI network.Device or resource not responding

04 Jul 2012   #1

windows 7 64 bit
 
 
Not able to connect WIFI network.Device or resource not responding

Hi Team,

I am using hotel wifi network and was able to use it quite nicely. But suddenly my network started showing "No Internet Access" though it was connected.

Diagnostics gives an error "Your computer appears to be correctly configured, but the device or resource (DNS Server) is not responding."

I am still able to connect to same wifi properly with my other laptop.

Can anybody please help me to solve this problem?

Thanks,
Jenish

My System SpecsSystem Spec
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04 Jul 2012   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Welcome to Seven Forums,

Try removing all your wireless network profiles then reconnect to the desired Wi-Fi network, if it's encrypted make sure to type the correct pass-phrase.
Easy Way to Delete Wireless Network Profile in Windows 7

Please post an update.
My System SpecsSystem Spec
04 Jul 2012   #3

windows 7 64 bit
 
 

I have deleted profiles but still not able to get it working.
My System SpecsSystem Spec
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04 Jul 2012   #4
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Please run the Network Troubleshooter tool from your Windows 7 computer.
Using the Network troubleshooter in Windows 7
My System SpecsSystem Spec
05 Jul 2012   #5

windows 7 64 bit
 
 

It is giving same error
"Windows can't communicate with the device or resource (primary DNS server)"
My System SpecsSystem Spec
05 Jul 2012   #6
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Please post an ipconfig /all output for review by following this tutorial.
My System SpecsSystem Spec
05 Jul 2012   #7

windows 7 64 bit
 
 

I have attached output of ipconfig here.


Attached Files
File Type: txt ipconfig.txt (5.1 KB, 33 views)
My System SpecsSystem Spec
08 Jul 2012   #8
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Sorry for the delay....I see that you are using Public DNS, did you change this due to the issue that you are having? What happens if you change it back to automatic, then restart your computer after?
http://windows.microsoft.com/en-us/w...cp-ip-settings
My System SpecsSystem Spec
08 Jul 2012   #9

windows 7 64 bit
 
 

I have kept it automatic only. Still it gives this DNS address
My System SpecsSystem Spec
08 Jul 2012   #10
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

We can try assigning Static IPs, you will need to get an ipconfig /all output from the working computer, change the last digit of the IP Address then follow this Tutorial. If you get an IP conflict just keep on changing the last digit(s) of the IP Address.
My System SpecsSystem Spec
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 Not able to connect WIFI network.Device or resource not responding




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