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Windows 7: ISP says computer to blame for slow internet

11 Jul 2012   #31
kiddo

Windows 7 64bit
 
 

What I do is disconnect from wireless network to use wired connection when speed testing. I got tired of having to do that so I disabled my adapter under device manager.


My System SpecsSystem Spec
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11 Jul 2012   #32
kiddo

Windows 7 64bit
 
 

My network connections

EDIT to add: I still haven't reconnected the ethernet cable.


Attached Images
ISP says computer to blame for slow internet-network-connections.jpg 
My System SpecsSystem Spec
11 Jul 2012   #33
F5ing

Windows 7 Ultimate x64
 
 

Right click on the active adapter, select properties, post screenshot.

Why is it set as a public network?
My System SpecsSystem Spec
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11 Jul 2012   #34
kiddo

Windows 7 64bit
 
 

I really don't know why it's public. *shrugs* Should I change it?


Attached Images
ISP says computer to blame for slow internet-network-adapter.jpg 
My System SpecsSystem Spec
12 Jul 2012   #35
F5ing

Windows 7 Ultimate x64
 
 

If you're connected to your own network with only your computers on it then it can be set to Private.

The dialog window looks okay otherwise; I've seen where some AV programs decide to add their own protocols to the adapter, but you're clean. What's under the sharing tab?
My System SpecsSystem Spec
12 Jul 2012   #36
kiddo

Windows 7 64bit
 
 

I've just changed it to private.

What's under sharing:


Attached Images
ISP says computer to blame for slow internet-sharing.jpg 
My System SpecsSystem Spec
12 Jul 2012   #37
F5ing

Windows 7 Ultimate x64
 
 

Right now the best thing I can think of is to rule out your hardware by booting into a CD/DVD based OS that has networking support.

I deleted my previous post because I'm not sure of the legalities involved in using the software I linked to.
My System SpecsSystem Spec
12 Jul 2012   #38
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

WIN | type MSCONFIG | ENTER | STARTUP tab |
Uncheck ALL except for:
Script:
Sidebar    Microsoft Corporation    C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
MSC    Microsoft Corporation    
"c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey 
REBOOT!

You have just told Win 7 to not run unchecked programs at start up time.

You have not disabled the programs. They will be run when needed.

WIN = key with the Microsoft logo on top

=================================

I expect you will see a better performance.

karl
My System SpecsSystem Spec
12 Jul 2012   #39
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

kiddo,


CCLEANER | TOOLS
icon | STARTUP tab | SCHEDULED TASKS tab |
Use DISABLE button to disable ALL

Close CCleaner.

REBOOT!


You have not disabled any programs. You have disabled the scheduled running.
Later, after your system is running smoothly, you may reenable desired programs.
My System SpecsSystem Spec
12 Jul 2012   #40
kiddo

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by F5ing View Post
Right now the best thing I can think of is to rule out your hardware by booting into a CD/DVD based OS that has networking support.
I'm not sure how to go about trying this.

Karlsnooks, I did just as you asked. After disabling startup programs, my speed was 1226. It's still 1226 after disabling scheduled tasks.

It's almost like my computer is allergic to speeds higher than 1300. How frustrating.

Ever since uninstalling Norton, I keep hearing some kind of alert when I boot up. I hear it as soon as I get on my desktop and then continue to hear is about 3 more times within 5 minutes. It's sounds something like Dadadadum lol. I don't know how else to type it out.
My System SpecsSystem Spec
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 ISP says computer to blame for slow internet




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