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Windows 7: Ralink RTS 5390 Wont connect to the internet


08 Jul 2012   #1

Windows 7 Home 64 Bit
 
 
Ralink RTS 5390 Wont connect to the internet

Hi Everyone,

I have a HP G7 Laptop with a Ralink Wifi Card, which is having problems connecting to the home wireless network. I browse these forums regularly and as such have tried tcp/ip resets, ipconfig/flushdns command, and resetting the winsock catalog, although none of this seems to help.

The router is a D-link DIR 365, Hardware Version A1, Software version 1.09- and the dlink says there are no updated drivers (for either the Ralink card or the router) We also dont have wireless security but use the inbuit mac filtering option, and the filter definitely has my ip address as the few times when it has worked (albeit intermittenly) I have been able to fully check all the ip addresses. I have also tried a full factory reset and reload of both my computer and the router, still to no avail.

However all the other computers in the house ( On broadcom cards) work with the router absolutely fine with no connection issues. my card works with the other routers I have tried and just has problems with my house router. Attached onto this is a full ipconfig readout and I also have Xirrus, but not sure what you would like me to screenshot?

Thanks

*****************

Windows IP Configuration

Host Name . . . . . . . . . . . . : TJPlater-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : PLATERNETWORK

Wireless LAN adapter Wifi Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : PLATERNETWORK
Description . . . . . . . . . . . : Ralink RT5390 802.11b/g/n WiFi Adapter #2
Physical Address. . . . . . . . . : CC-AF-78-14-1E-3D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter LAN Connection:

Connection-specific DNS Suffix . : PLATERNETWORK
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 2C-27-D7-E6-CE-A9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::81ae:5a1f:c39f:e793%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.154(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 08 July 2012 08:47:27
Lease Expires . . . . . . . . . . : 09 July 2012 08:47:28
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 237774807
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-87-E9-2F-2C-27-D7-E6-CE-A9
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.PLATERNETWORK:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : PLATERNETWORK
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:3040:3dd2:a9fa:3ce(Preferred)
Link-local IPv6 Address . . . . . : fe80::3040:3dd2:a9fa:3ce%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

***********

Thanks

Saxlad

My System SpecsSystem Spec
.

08 Jul 2012   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Welcome to Seven Forums,

Is there an on/off switch on your laptop to enable the wireless feature? Have you tried the combination FN keys to activate your wireless connection?

Are you using a wireless utility manager?

You may also try removing the wireless profiles then re-connect to your SSID or home network.
http://www.home-network-help.com/del...s-network.html
My System SpecsSystem Spec
08 Jul 2012   #3

Windows 7 Home 64 Bit
 
 

I Had forgotten to turn it on yes. Im using the standard hp wireless manager, and already done the bottom, but retried it to no avail. Below is the ipconfig of my computer with wireless on.

************
Windows IP Configuration

Host Name . . . . . . . . . . . . : TJPlater-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : PLATERNETWORK

Wireless LAN adapter Wifi Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : PLATERNETWORK
Description . . . . . . . . . . . : Ralink RT5390 802.11b/g/n WiFi Adapter #2
Physical Address. . . . . . . . . : CC-AF-78-14-1E-3D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter LAN Connection:

Connection-specific DNS Suffix . : PLATERNETWORK
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 2C-27-D7-E6-CE-A9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::81ae:5a1f:c39f:e793%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.154(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 08 July 2012 08:47:27
Lease Expires . . . . . . . . . . : 09 July 2012 08:47:27
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 237774807
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-87-E9-2F-2C-27-D7-E6-CE-A9
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.PLATERNETWORK:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : PLATERNETWORK
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:3040:3dd2:a9fa:3ce(Preferred)
Link-local IPv6 Address . . . . . : fe80::3040:3dd2:a9fa:3ce%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
My System SpecsSystem Spec
.


08 Jul 2012   #4
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Can you please verify your 'D-link DIR 365', I could not locate this Make and Model?

Is this a Dual Band N router?
My System SpecsSystem Spec
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 Ralink RTS 5390 Wont connect to the internet




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