Trouble connecting to the internet with 2 laptops

wakz · 11 Jul 2012

Hey

Well my problem is when I have one laptop (Windows 7 Home Premium 64Bit) connected to my router everything is fine. But when I connect another laptop (Windows 7 Home Premium 32Bit) to the same router it disconnects the router from my 64Bit laptop. Also if the 32Bit computer switches off its Wireless and uses a Ethernet Cable it works fine for BOTH laptops.

When the PS3 is also connected and the 32Bit laptop is connected to the router the PS3 doesn't connect to the router.

Any Thoughts?

Thanks

DustSailor · 11 Jul 2012

This is a great tutorial by Dinesh: Internet Troubleshooting Guide

It pertains mostly to not being able to connect at all, but many components of it should fix your problem, like renewing your ip address, etc. Let mek now how it goes!

wakz · 13 Jul 2012

Thanks for that

But it doesn't solve the problem

DustSailor · 13 Jul 2012

try the tutorial on the other laptop.

Is the router updated? Can you log on to the router? This tutorial will show you how to log on, How to Get to Your Router's Configuration Settings | eHow.com - the password should be different to log on to the router than the password you use to connect wirelessly. Hopefully you know the router password. If you have never created a password for it, create one now. You'll have to leave the password space blank to log in.

I could probably help you out more with this once I get home, but you're basically looking for the ip addresses of all the computers in the house. Make sure that the addresses are different for each laptop/device. For now, the most important thing is making sure the router is updated (look for a button that says so).