Internet just disappears randomly need help!

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  1. Posts : 21
    win7 64bit
       #1

    Internet just disappears randomly need help!


    Hello all,

    I got a serious problem :/

    Basically im on wifi and internet just disappears randomly, first it disconnects and after that i get the red cross because there are no wifi connections available what so ever (normally i can see atleast 10).

    Funny part is when i reboot, internet is back to normal again like nothing happend..

    Im on a Sony vaio laptop win 7,

    I got the same problem in 2 different countries on differents wifi's as well..

    So i know it has to be a software problem, but what to do ?

    Hope some one knows cos its getting annoying..

    Thanks in advance
      My Computer


  2. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #2

    Hello,

    Just to confirm you get disconnected when are using different wireless networks on another country? Do you travel?
    I got the same problem in 2 different countries on different wifi's as well..
    It might be an issue with either your Wi-Fi adapter, distance or interference.
      My Computer


  3. Posts : 21
    win7 64bit
    Thread Starter
       #3

    Correct 2xg, if its the wifi adapter what shall i do?

    Btw when i restart my laptop its all good again, is that a software problem ?
      My Computer


  4. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #4

    Can you please download Xirrus Wi-Fi Inspector and provide us a capture of it on your next post? See the prerequisites here.
      My Computer


  5. Posts : 21
    win7 64bit
    Thread Starter
       #5

    Is this the correct screen?
    Attached Thumbnails Attached Thumbnails Internet just disappears randomly need help!-1.jpg  
      My Computer


  6. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #6

    Lots of wireless networks using channel 11 in your area, I'd say going to channel 1 in the routers settings would be the best bet here.

    This should help with the connection drop out problem, at least in this particular area anyway, not so sure about the other locations.
      My Computer


  7. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #7

    Very true!
    chev65 said:
    Lots of wireless networks using channel 11 in your area, I'd say going to channel 1 in the routers settings would be the best bet here.

    This should help with the connection drop out problem, at least in this particular area anyway, not so sure about the other locations.
      My Computer


  8. Posts : 21
    win7 64bit
    Thread Starter
       #8

    And how do we do this ? I dont think this problem has to do anything with wirelss i think this problem is on my computer so how can we check this... ?
      My Computer


  9. Posts : 21
    win7 64bit
    Thread Starter
       #9

    obv that aint the problem but some help pls ?
      My Computer


  10. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #10

    Roedy1 said:
    And how do we do this ? I dont think this problem has to do anything with wirelss i think this problem is on my computer so how can we check this... ?
    You would change the channel by going into the routers wireless settings. Your connection should work much better on channel 1 in your area though this may not be the only problem you are having. This needs to be done first in order to eliminate this potential problem.

    If the problem is on your machine then to isolate the problem try starting up in safe mode with networking in order to determine if the problem is caused by an installed software or program.

    Safe Mode with Networking - Add to Windows Boot Manager Screen
      My Computer


 
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