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Windows 7: Can't connect to internet - IP's are all 0's & DHCP is not enabled


15 Jul 2012   #1

Windows 7 Pro SP1 64-bit
 
 
Can't connect to internet - IP's are all 0's & DHCP is not enabled

Hi,
I'm working on a friends laptop & at first thought that she had this new Malware virus, but when I look at the IP config all of the IP addresses are zeros. DHCP is disabled for all adapters. When attempting to load IE page I get Error 105 - Unable to resolve the server's DNS address. I'm not sure where to start... Any help is appreciated!!
K~

My System SpecsSystem Spec
.

15 Jul 2012   #2

Windows 7 x64 Professional SP1
 
 

Try resetting her all her IP settings to default using the following IP reset file:-

IPResetALL.zip

Unzip the file, run the exe file and when asked to reboot, reboot.


My System SpecsSystem Spec
15 Jul 2012   #3

Windows 7 Pro SP1 64-bit
 
 

Didn't change anything...
My System SpecsSystem Spec
.


15 Jul 2012   #4

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by deepgreensea View Post
Didn't change anything...
A screen shot of the ipconfig/all would be helpful here but you might first try disabling the Microsoft virtual WiFi miniport adaptor first as it causes DNS failures quite often.
My System SpecsSystem Spec
15 Jul 2012   #5

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by solarmystic View Post
Try resetting her all her IP settings to default using the following IP reset file:-

Attachment 221615

Unzip the file, run the exe file and when asked to reboot, reboot.
You do realize that this file also reboots the machine automatically?

I should know because I'm the one who converted it to an .exe
My System SpecsSystem Spec
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 Can't connect to internet - IP's are all 0's & DHCP is not enabled




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