Can't connect to internet - IP's are all 0's & DHCP is not enabled


  1. deepgreensea
    Posts : 2
    Windows 7 Pro SP1 64-bit
       New #1

    Can't connect to internet - IP's are all 0's & DHCP is not enabled


    Hi,
    I'm working on a friends laptop & at first thought that she had this new Malware virus, but when I look at the IP config all of the IP addresses are zeros. DHCP is disabled for all adapters. When attempting to load IE page I get Error 105 - Unable to resolve the server's DNS address. I'm not sure where to start... Any help is appreciated!!
    K~
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  3. solarmystic
    Posts : 2,072
    Windows 7 x64 Professional SP1
       New #2

    Try resetting her all her IP settings to default using the following IP reset file:-

    IPResetALL.zip

    Unzip the file, run the exe file and when asked to reboot, reboot.
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  4. deepgreensea
    Posts : 2
    Windows 7 Pro SP1 64-bit
    Thread Starter
       New #3

    Didn't change anything...
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  6. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #4

    deepgreensea said:
    Didn't change anything...
    A screen shot of the ipconfig/all would be helpful here but you might first try disabling the Microsoft virtual WiFi miniport adaptor first as it causes DNS failures quite often. :)
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  7. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #5

    solarmystic said:
    Try resetting her all her IP settings to default using the following IP reset file:-

    IPResetALL.zip

    Unzip the file, run the exe file and when asked to reboot, reboot.
    You do realize that this file also reboots the machine automatically?

    I should know because I'm the one who converted it to an .exe
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