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Windows 7: "No Network Access" and "Limited Connection/Connectivity" ?

18 Jul 2012   #1
Caoimhe123

Windows 7 Home Premium 32bit
 
 
"No Network Access" and "Limited Connection/Connectivity" ?

Hey, I am really hoping someone can help me solve this problem, it's driving me up the wall!
When I started using my computer this morning everything was fine, and then "no network access" kept appearing, along with "limited connection/connectivity". I would troubleshoot the problem, but then at the end of the troubleshoot it would freeze, and my screen went black, so I had to turn my computer off and then on again. This problem has persisted throughout the day, I've googled it but nothing really the same as this has turned up .. if someone could please please help me, I'd really appreciate it!


My System SpecsSystem Spec
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18 Jul 2012   #2
DellRiyazuddinM

64 bit
 
 

Hi Caoimhe123

My name is Riyazuddin and I work for the Social Media and Community Team at Dell

If its a wired connection - I suggest you to try using a different ethernet cable and check,
If its a wireless connection - Try to get to the router as close as possible and check,

Please specify the type of connection, model of the router, OS and the wireless card your using and reply back

Regards
Riyazuddin M
My System SpecsSystem Spec
18 Jul 2012   #3
Caoimhe123

Windows 7 Home Premium 32bit
 
 

It's a wireless connection, the router is a Belkin, I don't know what OS is and I don't know what wireless card it is
My System SpecsSystem Spec
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19 Jul 2012   #4
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Caoimhe123 View Post
It's a wireless connection, the router is a Belkin, I don't know what OS is and I don't know what wireless card it is
If you can post a screen shot of your ipconfig/all I may be able to help you solve this problem.
My System SpecsSystem Spec
19 Jul 2012   #5
Caoimhe123

Windows 7 Home Premium 32bit
 
 

Ok, here it is :

Name:  adlja.jpg
Views: 68
Size:  106.8 KB


My System SpecsSystem Spec
20 Jul 2012   #6
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

There is no network interface showing here at all.

You might try a system restore and resetting the router might also be required.
My System SpecsSystem Spec
20 Jul 2012   #7
Caoimhe123

Windows 7 Home Premium 32bit
 
 

I did both those things and neither have worked.
My System SpecsSystem Spec
21 Jul 2012   #8
DellRiyazuddinM

64 bit
 
 

Your system is not recognizing the router as per the snap shot you have sent.

So you have to reset the router and check if its still the same then you can try to reinstall the operating system.

Please reply back if you have any further questions
My System SpecsSystem Spec
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 "No Network Access" and "Limited Connection/Connectivity" ?




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