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Windows 7: Outlook Exchange users over VPN


19 Jul 2012   #1

Windows 7 Professional x64
 
 
Outlook Exchange users over VPN

Hi Guys,

My last business-network-related question didn't get any replies so I'm not sure if this is the place to go for questions like this but I'll ask anyway.

We have users using non-domain connected laptops when they travel, and they just talk to us through our VPN. They all have exchange-based email accounts. They can get to OWA (Outlook Web Access) just fine of course through the VPN, but when you set them up through Outlook they'll connect the first time (only by resolving the server's DNS name through you manually typing the IP of the exchange server), and everything's fine. Upon reconnecting to the VPN, or re-opening outlook though, we get a "cannot contact server" error. This is obviously a DNS problem I know, the computer decides it knows better than the IT administrator and says "don't worry bro I got this" and resolves a name in the outlook profile (type in 192.168.x.x, and it'll resolve to "myserver"), only to look up that same name ("myserver") later with no response (so it can't look up the corresponding IP again).

I've tried to manually set the DNS lookups on the VPN connection, and even the wireless adapter connection itself with no luck.

How can I get this laptop to start resolving "myserver" to it's IP? This seems like such a retardedly easy fix but I'm a bit stumped and a bit tired of playing with it so maybe someone here has the quick answer. Thanks guys

My System SpecsSystem Spec
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19 Jul 2012   #2

Windows 7 Professional x64
 
 

Nevermind, found the answer. Can't believe I didn't remember to do this.

Force Outlook 2007/2010 to use IP Address for Exchange Server instead of host name - Server Fault

I'll keep this thread up in case any other people ever run into this.
My System SpecsSystem Spec
Reply

 Outlook Exchange users over VPN




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