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#1
Cannot print with printer on network
I have installed a HP office jet 6700 on my network my laptop Win7 X 32 can see the printer and print. However when I tried to install the printer on my wife's laptop I cannot get it to connect at all. The printer can be seen on the network however why I try to print nothing goes to queue. I have check spooler service and it is on.
We use to have an old HP photosmart but it stopped working. I bought a HP5510 and had the same problem now I have same issue with the HP6700 and off course HP support cannot explain why this is happening.
I need help bad on this one.