| Windows 7: wired connection drops/ refreshes |
31 Jul 2012
|
#1 | | |
wired connection drops/ refreshes Hello
My PC (Windows 7 pro 64) is connected to a superhub via a wire. over the past month or so i am suffering from intermittent loss of connection for about 5 seconds. this can happen every hour, sometimes more frequently.
the signs i see are:
loss of streaming data
no connection icon over the network icon
data in the application i run disappears and a few seconds later pops back up (to the eyes "like a webpage would refresh"
i have been with my internet provider over the phone on multiple occasion, had a technician visit and the problem will not go away
i have noticed that the problem did not occur on a laptop connected wirelessly, so today i connected that same laptop with a wire(disable wireless) for a test- no problem there
so, it seems there is something in my PC which causes all that
network adapters: (Realtek RTL8168D/8111D family) both updated
any idea where should i search?
thanks | My System Specs |
| System Manufacturer/Model Number pcspecialist UK OS win 7 pro 64bit CPU Intel® Core™i7-870 Quad Core (2.93GHz, 8MB Cache) + Turbo Bo Motherboard ASUS® P7P55 WS SUPERCOMPUTER: 3 way SLI™, CUDA Support, DDR3 Memory 8GB Graphics Card 1GB AMD RADEON™ HD 6870 PCI EXPRESS Sound Card onboard Monitor(s) Displays 4 PSU CORSAIR 650W TX SERIES (TX650) 80+ ULTRA QUIET PSU (£76) Case COOLERMASTER SILEO 500 QUIET MID TOWER CASE Cooling SUPER QUIET 22dBA TRIPLE COPPER HEATPIPE CPU COOLER (£19) Hard Drives 1TB WD CAVIAR GREEN WD10EARS, SATA 3 Gb/s, 64MB CACHE |
31 Jul 2012
|
#2 | | Windows 7 Ult, Windows 8 Pro, San Diego |

Quote: Originally Posted by ehud Hello
My PC (Windows 7 pro 64) is connected to a superhub via a wire. over the past month or so i am suffering from intermittent loss of connection for about 5 seconds. this can happen every hour, sometimes more frequently.
the signs i see are:
loss of streaming data
no connection icon over the network icon
data in the application i run disappears and a few seconds later pops back up (to the eyes "like a webpage would refresh"
i have been with my internet provider over the phone on multiple occasion, had a technician visit and the problem will not go away
i have noticed that the problem did not occur on a laptop connected wirelessly, so today i connected that same laptop with a wire(disable wireless) for a test- no problem there
so, it seems there is something in my PC which causes all that
network adapters: (Realtek RTL8168D/8111D family) both updated
any idea where should i search?
thanks That problem doesn't sound typical or normal to me at all.
Have you tried running the sfc/scannow command to determine if there are any system file problems? | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
31 Jul 2012
|
#3 | | |
no, how do i do that? | My System Specs | | System Manufacturer/Model Number pcspecialist UK OS win 7 pro 64bit CPU Intel® Core™i7-870 Quad Core (2.93GHz, 8MB Cache) + Turbo Bo Motherboard ASUS® P7P55 WS SUPERCOMPUTER: 3 way SLI™, CUDA Support, DDR3 Memory 8GB Graphics Card 1GB AMD RADEON™ HD 6870 PCI EXPRESS Sound Card onboard Monitor(s) Displays 4 PSU CORSAIR 650W TX SERIES (TX650) 80+ ULTRA QUIET PSU (£76) Case COOLERMASTER SILEO 500 QUIET MID TOWER CASE Cooling SUPER QUIET 22dBA TRIPLE COPPER HEATPIPE CPU COOLER (£19) Hard Drives 1TB WD CAVIAR GREEN WD10EARS, SATA 3 Gb/s, 64MB CACHE |
31 Jul 2012
|
#4 | | Windows 7 Ult, Windows 8 Pro, San Diego |
| My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
31 Jul 2012
|
#5 | | |
thanks, just did "Windows Resource Protection did not find any integrity violations"
any other ideas?
thanks again | My System Specs | | System Manufacturer/Model Number pcspecialist UK OS win 7 pro 64bit CPU Intel® Core™i7-870 Quad Core (2.93GHz, 8MB Cache) + Turbo Bo Motherboard ASUS® P7P55 WS SUPERCOMPUTER: 3 way SLI™, CUDA Support, DDR3 Memory 8GB Graphics Card 1GB AMD RADEON™ HD 6870 PCI EXPRESS Sound Card onboard Monitor(s) Displays 4 PSU CORSAIR 650W TX SERIES (TX650) 80+ ULTRA QUIET PSU (£76) Case COOLERMASTER SILEO 500 QUIET MID TOWER CASE Cooling SUPER QUIET 22dBA TRIPLE COPPER HEATPIPE CPU COOLER (£19) Hard Drives 1TB WD CAVIAR GREEN WD10EARS, SATA 3 Gb/s, 64MB CACHE |
31 Jul 2012
|
#6 | | Windows 7 Ult, Windows 8 Pro, San Diego |

Quote: Originally Posted by ehud "Windows Resource Protection did not find any integrity violations"
any other ideas?
thanks again It's good that it past the sfc test which narrows the problem down a bit. Do you have iTunes installed on this system?
If you can post a screen shot of your ipconfig/all it may help me to spot other potential problems. IP Address - Locate and Find for Your Computer
There is nothing really private showing up on the ipconfig as it only shows the LAN IP's not the WAN IP's.
Last edited by chev65; 31 Jul 2012 at 12:15 PM..
| My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
31 Jul 2012
|
#7 | | |
ok, here it is
Last edited by ehud; 31 Jul 2012 at 12:09 PM..
Reason: private info on web, not very clever
| My System Specs | | System Manufacturer/Model Number pcspecialist UK OS win 7 pro 64bit CPU Intel® Core™i7-870 Quad Core (2.93GHz, 8MB Cache) + Turbo Bo Motherboard ASUS® P7P55 WS SUPERCOMPUTER: 3 way SLI™, CUDA Support, DDR3 Memory 8GB Graphics Card 1GB AMD RADEON™ HD 6870 PCI EXPRESS Sound Card onboard Monitor(s) Displays 4 PSU CORSAIR 650W TX SERIES (TX650) 80+ ULTRA QUIET PSU (£76) Case COOLERMASTER SILEO 500 QUIET MID TOWER CASE Cooling SUPER QUIET 22dBA TRIPLE COPPER HEATPIPE CPU COOLER (£19) Hard Drives 1TB WD CAVIAR GREEN WD10EARS, SATA 3 Gb/s, 64MB CACHE |
01 Aug 2012
|
#8 | | |
ipconfig is attached | My System Specs | | System Manufacturer/Model Number pcspecialist UK OS win 7 pro 64bit CPU Intel® Core™i7-870 Quad Core (2.93GHz, 8MB Cache) + Turbo Bo Motherboard ASUS® P7P55 WS SUPERCOMPUTER: 3 way SLI™, CUDA Support, DDR3 Memory 8GB Graphics Card 1GB AMD RADEON™ HD 6870 PCI EXPRESS Sound Card onboard Monitor(s) Displays 4 PSU CORSAIR 650W TX SERIES (TX650) 80+ ULTRA QUIET PSU (£76) Case COOLERMASTER SILEO 500 QUIET MID TOWER CASE Cooling SUPER QUIET 22dBA TRIPLE COPPER HEATPIPE CPU COOLER (£19) Hard Drives 1TB WD CAVIAR GREEN WD10EARS, SATA 3 Gb/s, 64MB CACHE |
01 Aug 2012
|
#9 | | Windows 7 Ult, Windows 8 Pro, San Diego |

Quote: Originally Posted by ehud anything?
thanks For some reason your not picking up the default gateway or DHCP server which is probably the same IP. I'm not sure what a super hub is?
You might try entering the default gateway manually into your IPv4 properties, it should be something like 192.168.0.1 though I can't say if this will fix the intermittent connection issue with the wireless connection.
There are other adjustments you can make to the Realtek connection under the advanced settings in Device Manager, it's hard to say which setting might have an effect but trial and error should help you find the problem.
Last edited by chev65; 01 Aug 2012 at 10:31 AM..
| My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
01 Aug 2012
|
#10 | | |
thanks those values were masked by me wasn't aware it was a deafault, i do pick them up | My System Specs | | System Manufacturer/Model Number pcspecialist UK OS win 7 pro 64bit CPU Intel® Core™i7-870 Quad Core (2.93GHz, 8MB Cache) + Turbo Bo Motherboard ASUS® P7P55 WS SUPERCOMPUTER: 3 way SLI™, CUDA Support, DDR3 Memory 8GB Graphics Card 1GB AMD RADEON™ HD 6870 PCI EXPRESS Sound Card onboard Monitor(s) Displays 4 PSU CORSAIR 650W TX SERIES (TX650) 80+ ULTRA QUIET PSU (£76) Case COOLERMASTER SILEO 500 QUIET MID TOWER CASE Cooling SUPER QUIET 22dBA TRIPLE COPPER HEATPIPE CPU COOLER (£19) Hard Drives 1TB WD CAVIAR GREEN WD10EARS, SATA 3 Gb/s, 64MB CACHE wired connection drops/ refreshes problems? All times are GMT -5. The time now is 01:29 AM. | |