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Windows 7: Limited access on wireless network


31 Jul 2012   #1

Windows 7 Home Premium x64
 
 
Limited access on wireless network

Hi,
My PC has crashed yesterday and since then i can't connect to any wireless netwrok.
i am sure it's my pc and not the network itself because i can connect from my phone.
when i open the troubleshoot manager it says:
"the dependency service or group failed to start"
i've googled it but i couldn't find a solution;
sfc /scannow - returns ok (as they said to do in the forum)
the wireless card detects the networks but when i try to connect i get Limited access and i'm not really connected to my router so its not really connected, so i think it's a software issue, maybe a driver fault, but the driver seems to be working well according to the drivers manager

any suggestions? thanks!

My System SpecsSystem Spec
.

31 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Goto command prompt and type
Code:
 
ipconfig>info.txt
route print>>info.txt
post file info.txt
My System SpecsSystem Spec
31 Jul 2012   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Look in eventlog just after you established connection. You see any relevant errors to "the dependency service or group failed to start"? Or something alike? If so what service failed to start?
My System SpecsSystem Spec
.


31 Jul 2012   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

In command prompt:
Code:
ping 173.194.78.105
sent 4, received 4, lost 0?
My System SpecsSystem Spec
31 Jul 2012   #5

Windows 7 Home Premium x64
 
 
ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::7c4f:28ed:4c75:e8e4%11
Autoconfiguration IPv4 Address. . : 169.254.232.228
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
My System SpecsSystem Spec
31 Jul 2012   #6

Windows 7 Home Premium x64
 
 
route

===========================================================================
Interface List
10...c8 0a a9 0a 1b 5e ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
11...c4 17 fe 9e 5e b7 ......Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
18...26 17 fe 9e 5e b7 ......Microsoft Virtual WiFi Miniport Adapter
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
33...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 169.254.232.228 281
169.254.232.228 255.255.255.255 On-link 169.254.232.228 281
169.254.255.255 255.255.255.255 On-link 169.254.232.228 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 169.254.232.228 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 169.254.232.228 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 281 fe80::/64 On-link
11 281 fe80::7c4f:28ed:4c75:e8e4/128
On-link
1 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
My System SpecsSystem Spec
31 Jul 2012   #7

Windows 7 Home Premium x64
 
 
ping

Pinging 173.194.78.105 with 32 bytes of data:
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.

Ping statistics for 173.194.78.105:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
My System SpecsSystem Spec
31 Jul 2012   #8

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Look in eventlog just after you established connection. You see any relevant errors to "the dependency service or group failed to start"? Or something alike? If so what service failed to start?
this is the only error i see.. no more information is supplied
I have no idea what service failed.. how can i find out?
My System SpecsSystem Spec
31 Jul 2012   #9

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by shib View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Look in eventlog just after you established connection. You see any relevant errors to "the dependency service or group failed to start"? Or something alike? If so what service failed to start?
this is the only error i see.. no more information is supplied
I have no idea what service failed.. how can i find out?
Driver is fine and tcp/ip stack as well. Only problem so far ... you get a 169.254 automatic address which means the dhcp server (is router) doesn't give you an ip address. Check DHCP-client service (see my screenshot). Is it started "automatically"? Is it stopped now? Try to start manually there


Attached Thumbnails
Limited access on wireless network-dhcp.jpg  
My System SpecsSystem Spec
31 Jul 2012   #10

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by shib View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Look in eventlog just after you established connection. You see any relevant errors to "the dependency service or group failed to start"? Or something alike? If so what service failed to start?
this is the only error i see.. no more information is supplied
I have no idea what service failed.. how can i find out?
Driver is fine and tcp/ip stack as well. Only problem so far ... you get a 169.254 automatic address which means the dhcp server (is router) doesn't give you an ip address. Check DHCP-client service (see my screenshot). Is it started "automatically"? Is it stopped now? Try to start manually there
If DHCP-client service can't be started... is "Network Store Interface Service" started? If not try to start it. Is it set to startup type "automatic"?
My System SpecsSystem Spec
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 Limited access on wireless network




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