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Windows 7: Ping -t "request time out" on a network HP k8600 printer.

01 Aug 2012   #11
tys

Windows 7 Professional x64
 
 

I have configured the printer to be visible on the internet!
It is a switch!


My System SpecsSystem Spec
.
01 Aug 2012   #12
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by tys View Post
I have configured the printer to be visible on the internet!
It is a switch!
Why visible form the internet? anyone can print on it if he wants. What port did you forward on router to make it work? And udp or tcp port?
My System SpecsSystem Spec
01 Aug 2012   #13
tys

Windows 7 Professional x64
 
 

It's a web service. So I trace what's going on with the printer... i.e. ink levels, usage tracking and configure network.
What do you mean what port...? I just installed the printer and then gave a static and then added the printer for everyone. It's TCP.

Anyone else have any clue?

Damian
My System SpecsSystem Spec
.

01 Aug 2012   #14
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by tys View Post
It's a web service. So I trace what's going on with the printer... i.e. ink levels, usage tracking and configure network.
What do you mean what port...? I just installed the printer and then gave a static and then added the printer for everyone. It's TCP.

Anyone else have any clue?

Damian
web service... more a local network service. No one from outside can access printer, your pc's. Outside can only access you router. Unless you forward ports on router.

Can you connect the printer directly to a pc (which has errors printing). Now try if it works from that pc without errors.

No clue.... first prove it's a network problem.
My System SpecsSystem Spec
23 Aug 2012   #15
tys

Windows 7 Professional x64
 
 

I'm still having the same problems.... Can anyone else help?

Thanks
My System SpecsSystem Spec
24 Aug 2012   #16
tys

Windows 7 Professional x64
 
 

Also, the clients are having to troubleshoot the printer quite often when they want to print something.... (the yellow symbol on the printer, right click, troubleshoot)
My System SpecsSystem Spec
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 Ping -t "request time out" on a network HP k8600 printer.




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