Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Ping -t "request time out" on a network HP k8600 printer.


31 Jul 2012   #1
tys

Windows 7 Professional x64
 
 
Ping -t "request time out" on a network HP k8600 printer.

Hi all,

I have recently installed a network printer and had many problems. I've changed the IP address 3 times to resolve and still cannot. When I do a continuous ping to the printer (approximately 100, I had 4 request time outs). The 4/5 clients using the printer are having problems printing to it. I'm sure that request time outs are the problems behind this.

I did a tracert, and it seems to find the printer, but a * came up into one of the hops...

Any help


Thanks
Damian

My System SpecsSystem Spec
.

31 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by tys View Post
Hi all,

I have recently installed a network printer and had many problems. I've changed the IP address 3 times to resolve and still cannot. When I do a continuous ping to the printer (approximately 100, I had 4 request time outs). The 4/5 clients using the printer are having problems printing to it. I'm sure that request time outs are the problems behind this.

I did a tracert, and it seems to find the printer, but a * came up into one of the hops...

Any help


Thanks
Damian
What is the printer's ip-address? And what ip-address has a client? Connected to same router?
My System SpecsSystem Spec
01 Aug 2012   #3
tys

Windows 7 Professional x64
 
 

The printer's IP-address is 10.0.0.195 and client's IP address are in that same scope. They're connected to the same switch!
My System SpecsSystem Spec
.


01 Aug 2012   #4
tys

Windows 7 Professional x64
 
 

I'm still pinging the printer, and out of about 500 hops in "request timed out" once? Is this still a worry? Will this still affect their printing. (Sorry, little knowledge of pinging)
My System SpecsSystem Spec
01 Aug 2012   #5

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by tys View Post
I'm still pinging the printer, and out of about 500 hops in "request timed out" once? Is this still a worry? Will this still affect their printing. (Sorry, little knowledge of pinging)
Ping sends just a small package to an ip address. That ip address responses back something like "receieved". Mainly used to check if system is still alive, or if routing to that system and from that system to you is correct.

When using TCP a network package is send to a device. The device receives it and acknowlege it. If no acknowlegement... package will be resend.

Is printing using UDP or TCP? Is it printing at all?
My System SpecsSystem Spec
01 Aug 2012   #6
tys

Windows 7 Professional x64
 
 

So... will it still affect their printing? I've left the ping on around 30 minutes and no "request timed out" with a new cable... So it could be a cable problem? EDIT: I've just had one..

Sorry, I should of explained better. They sometimes can print, and sometimes they can't print. Then the jobs get stuck in the spoiler and then they won't be able to print atall until the jobs deleted from the spoiler. Or they have to torubleshoot the device (the yellow symbol on the device itself through "devices and printers")

It's TCP isn't it? As i've set a static IP address on that printer.

So it's defiantly something Network related...
My System SpecsSystem Spec
01 Aug 2012   #7

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

I assume it's TCP but 'not for sure. UDP is mainly used for stuff where missing a package doesn't care. For example streaming video.

I don't have a solution
My System SpecsSystem Spec
01 Aug 2012   #8
tys

Windows 7 Professional x64
 
 

Okay Thanks anyway. Well I've put in this new cable and most of the packets are sent. But in the last 45 minutes while the ping's happening... I've had 2 "request timed out". Am I supposed to be worried by this? After 45 minutes, is this normal...?

I'm pinging a printer that has no problems also, and I've had 1 "request timed out"... So I'm guessing it isn't too much to worry about?

Thanks
Damian
My System SpecsSystem Spec
01 Aug 2012   #9

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by tys View Post
Okay Thanks anyway. Well I've put in this new cable and most of the packets are sent. But in the last 45 minutes while the ping's happening... I've had 2 "request timed out". Am I supposed to be worried by this? After 45 minutes, is this normal...?

I'm pinging a printer that has no problems also, and I've had 1 "request timed out"... So I'm guessing it isn't too much to worry about?

Thanks
Damian
Not much to worry about. You can configure those kind of printers to be visible from the internet (of course you have to forward the releavnt tcp port in router). If someone from northpole prints on your printer it works. so it must be TCP.

And ping sometimes fails. Sure it's a switch and not a hub?
My System SpecsSystem Spec
01 Aug 2012   #10

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

It fails when printing from multiple pc's. Problem is on same time or random? Related to print from EXCEL, WORD so it's application dependend? Same document fails but later succesfull?

All pc's in home that have print problems are using Windows 7?
My System SpecsSystem Spec
Reply

 Ping -t "request time out" on a network HP k8600 printer.




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:33 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33