Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: One laptop can connect via Ethernet cable but the other one cannot?

10 Aug 2012   #1
JoeT

Windows 7 64 bit
 
 
One laptop can connect via Ethernet cable but the other one cannot?

We have 2 laptops. Both can connect via wireless fine, but only one can connect using the Ethernet cable. When plugged into the laptop which doesn't work I get the computer with a yellow "exclamation mark" triangle, which says no internet access. The working laptop is using Vista and mine, the none working, uses Windows 7.

I'd be happy to use Skype or TV to sort out the problem.

Joe.


My System SpecsSystem Spec
.

10 Aug 2012   #2
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Joet, welcome to Sevenforums

This sounds like a driver issue. Can you give me the full name of your laptop so I might direct you where to find the right driver? If you are able to do this on your own, feel free.

It is a LAN driver you would be looking for, and not the wireless LAN.
My System SpecsSystem Spec
10 Aug 2012   #3
JoeT

Windows 7 64 bit
 
 

Hello.

My laptop is a Dell XPS L502X. It is not my driver as other LAN cables with Ethernet. It is just this router/cable that does not work.

It works fine on wifi, and if I plug the Ethernet cable in with wifi enabled it still works, but the second I disable wifi I get the no internet access picture ([img]http://www.iaji.net/wp-content/uploads/2009/08/howto_set_internet_access_on_windows7.png[img])

My System SpecsSystem Spec
.


10 Aug 2012   #4
JoeT

Windows 7 64 bit
 
 

Sorry for this, but on that website I found out the problem. I had to make my IPv4 obtain an IP address and DNS server address automatically, I had it checked on use the following. If anyone is having this problem, use this website here:
How to set internet access on Windows 7 | Computer Technology for Beginner

Thanks anyway.
My System SpecsSystem Spec
10 Aug 2012   #5
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Quote   Quote: Originally Posted by JoeT View Post
My laptop is a Dell XPS L502X. It is not my driver as other LAN cables with Ethernet. It is just this router/cable that does not work.
Hi Joet,

I don't think I understood what you meant - "Other Lan cables with ethernet"? Do you think the router doesn't work? If it works with one computer, it should work with the other, unless someone changing the router settings. If you suspect the cable, you can try the cable from the other laptop to see if it works in the laptop that appears to be having trouble, and vice versa. That way we can rule out a bad cable.

You will have different drivers for wireless and wired connections. For your wired connection, this should be the right driver for your system: Drivers and Downloads | Dell [United States]

It won't hurt to reinstall it. If it asks to uninstall the first, you might just do it, then install this one. If it doesn't ask to uninstall, it will install this one over the old one.

For further help, you might consult this tutorial: Internet Troubleshooting Guide

*EDIT: glad you got it working. Your answer would have been within the last tutorial I posted. I see you found it elsewhere also. Take care
My System SpecsSystem Spec
Reply

 One laptop can connect via Ethernet cable but the other one cannot?




Thread Tools





Similar help and support threads
Thread Forum
Need help to connect laptops to router without ethernet cable
I have a Netgear router (WNDR3400) I have 1 desktop pc (netgear software installed on this) I have 2 laptops All 3 pc's are running Windows 7 pro I need to change the Network Key (password) on the desktop.
Network & Sharing
Cant connect to internet with ethernet cable.
I cant connect to internet with ethernet cable it doesnt even show my cable is plugged in. The cable is okey i tried other computer and i got in internet with it. if i restart my computer it comes back for like 5 -10 mins then it disappears again shows that the cable isnt plugged in and if i...
Network & Sharing
How do I connect laptop to internet through the ethernet cable?
my 3 year old Dell Studio laptop connects fine via wireless to home router and internet; but I cannot connect through the ethernet cable. I've done the troubleshooting; disabled/enabled the network adapter; updated the drivers. I'm using an ethernet cable which normally connects an XP, so I know...
Network & Sharing
how to connect 2 pc with direct ethernet cable
i want to transfer files, remote desktop, lan gaming....actualy lan gaming works fine without doing anything just connecting the cable but how do i transfer files and remote desktop....what software do i need?????? note: pc1 windows 7 pc2 windows xp
Network & Sharing
Cannot Connect Using Ethernet Cable
I recently reinstalled windows and on a new hard drive and now it says my ethernet controller needs to be update. Without it i cannot use the internet without connecting to wifi, how do i update it?
Network & Sharing
how to connect printer via ethernet cable with no router
I have a LaserJetprinter with a bad USB port, and I want to connect it directly to my laptop using the ethernet port. Since there is no internet at this location, I have been using the USB port. If I connect the printer directly to my laptop what type of cable do I use (crossover?) and what...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:00.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App