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Windows 7: how to delete bonjour file and fix the network problems?

15 Aug 2012   #21
abuh11

MS Windows 7 Home Premium 64-bit SP1
 
 

basically here is my problem.
when i start my pc, in takes 2 mins to connect to the internet, however, it still doesn't connect, i ahve to pull out the Ethernet cable and put it back in again for it to work. people say it is because of bonjour, but I'm wondering, what else could cause it.



My System SpecsSystem Spec
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15 Aug 2012   #22
gregrocker

 

You've been given nearly a dozen steps to try and report back on each. When you do we will have other steps to give you.

But until we hear back on each step we do not know what you have tried, so do not know what to suggest next.

This is an interactive forum. We give you steps and wait to hear the reply to each step.

So get started.
My System SpecsSystem Spec
15 Aug 2012   #23
abuh11

MS Windows 7 Home Premium 64-bit SP1
 
 

yes, i have tried all the steps, as of yet, they have not worked,

i still have 2 more things to try, then i will report back.
My System SpecsSystem Spec
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15 Aug 2012   #24
gregrocker

 

It's helpful to us if you report back the exact results. They may not be common.
My System SpecsSystem Spec
15 Aug 2012   #25
abuh11

MS Windows 7 Home Premium 64-bit SP1
 
 

it is in c drive in programs x86, in the bonjour folder, there are two other services, they are related to my dns.
My System SpecsSystem Spec
15 Aug 2012   #26
abuh11

MS Windows 7 Home Premium 64-bit SP1
 
 

in c drive, in program x86, there are two services both to do with my dns
My System SpecsSystem Spec
15 Aug 2012   #27
gregrocker

 

Quote   Quote: Originally Posted by abuh11 View Post
it is in c drive in programs x86, in the bonjour folder, there are two other services, they are related to my dns.
What are you referring to here? Are there still services in msconfig>services (after Hiding All MS Services) or msconfig>Startup related to Bonjour. Uncheck everything (excluding MS services) except your AV to test this.

Is there an uninstaller .exe in the Bonjour folder. I had asked you this earlier with no reply. That is annoying. You'll only succeed at this being utterly thorough and missing no steps.
My System SpecsSystem Spec
15 Aug 2012   #28
abuh11

MS Windows 7 Home Premium 64-bit SP1
 
 

Yeah im sorry, im referring to the actual bonjour folder, in it there are two programs "msndNSP.dll" and "mDNSRepsonder.exe", there is not uninstaller. Also in my services there is one program linked to bonjour running. It is "##ID string......". i hope this is what you were asking for, if it wasn't, please tell me and i will get back to you.
My System SpecsSystem Spec
15 Aug 2012   #29
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

abuh,
this writeup Troubleshooting Steps for Windows 7 has many steps.

Please report back the results from each and every step.
My System SpecsSystem Spec
15 Aug 2012   #30
gregrocker

 

Is this Service you refer to for Bonjour in msconfig>Startup or >Services? What happens when you disable it and then reboot a few times?

Now delete the Bonjour folder as I suggested quite a while back. Rename it if necessary first as Karl suggested. Then reboot.

If it still lists the Registry Key, then delete it in Registry after setting a System Restore Point - Create. If you need help doing this, let us know.
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 how to delete bonjour file and fix the network problems?




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