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Windows 7: how to delete bonjour file and fix the network problems?

14 Aug 2012   #1
abuh11

MS Windows 7 Home Premium 64-bit SP1
 
 
how to delete bonjour file and fix the network problems?

whenever i turn on my pc, i have to wait 1 minute then i have to pull out the Ethernet cable and then put it back in again for the internet to work, i think this is due to bonjour, if it is can someone please help, if it is not, can someone please tell me what they think it is. many thanks.


My System SpecsSystem Spec
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14 Aug 2012   #2
dtxx

Windows 7 Professional
 
 

A few things come to mind here.

Are you using DHCP/automatic addressing? Run ipconfig /all from a command prompt and write down your IP address and subnet mask. Then try manually assigning the address and see if that fixes the problem.

Open the start menu and type services.msc in the search box, and click on the Services item that comes up. Check to see that DHCP service is started. Alternatively you could type "sc query dhcp" at a command prompt.

Also, what type of network hardware do you have? Can you try plugging in to a different port on your switch/router?
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14 Aug 2012   #3
gregrocker
Microsoft MVP

 
 

Work through these Troubleshooting Steps for Windows 7 establishing a Clean Boot, checking the logs for repeat errors, utilizing System Resources to find Solutions to problems, and all others.

Post back results as we may have more steps based on your feedback.
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14 Aug 2012   #4
abuh11

MS Windows 7 Home Premium 64-bit SP1
 
 

thanks dtx, However could you please explain what "DHCP/automatic addressing" is, sorry not an expert on this. How do i manually assign the address. Oh and the DHCP (whatever it is0 is started under services.
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14 Aug 2012   #5
abuh11

MS Windows 7 Home Premium 64-bit SP1
 
 

thanks dtx

However could you please explain what "DHCP/automatic addressing" is, sorry not an expert on this. How do i manually assign the address. Oh and the DHCP (whatever it is0 is started under services.
My System SpecsSystem Spec
14 Aug 2012   #6
abuh11

MS Windows 7 Home Premium 64-bit SP1
 
 

ok thanks gregrocker, i will try each step and report back with any updates or news

thanks for now.
My System SpecsSystem Spec
15 Aug 2012   #7
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by abuh11 View Post
whenever i turn on my pc, i have to wait 1 minute then i have to pull out the Ethernet cable and then put it back in again for the internet to work, i think this is due to bonjour, if it is can someone please help, if it is not, can someone please tell me what they think it is. many thanks.
If Bonjour is causing problems you can just disable the service in Windows services.

Type services.msc into the run box to open Windows services, find the Bonjour service and disable it.

This is typically all it takes to prevent Bonjour from causing problems with your network interface.

Or you could try uninstalling it by following the directions in the link below. Good luck on Bonjour showing up in Add/Remove programs.
http://www.geckoandfly.com/2501/how-...erexe-process/

If you are still having problems please post a screen shot of your ipconfig/all.
My System SpecsSystem Spec
15 Aug 2012   #8
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

abuh,
Control Panel | Programs and Features| right-click on BonJour | choose uninstall.

bonjour is the source of many problems

if your problem still exists after working thru the list from Greg, let us know.
My System SpecsSystem Spec
15 Aug 2012   #9
abuh11

MS Windows 7 Home Premium 64-bit SP1
 
 

thanks for this carlsnooks

however, on my pc, bonjour is not a program so i can not uninstall it, it is just a file in my c drive,

i am still working through the troubleshooter by Greg.

thanks anyway.
My System SpecsSystem Spec
15 Aug 2012   #10
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

What is bonjour if it is not a program?
Where on your C drive is bonjour?
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 how to delete bonjour file and fix the network problems?




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