Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Internet Connection keeps dropping every 5 mins!!


17 Aug 2012   #1

Windows 7 Ultimate x64
 
 
Internet Connection keeps dropping every 5 mins!!

HI guyz, i am having this prob with both wired and wireless connection. While browsing when i click on a link, internet connection drops suddenly. I have to reload the page 4-5 times to get the web page and even then it's like very poor indentation. This happens randomly but it keeps happening every third link or so.!!


I have had this issue with other browsers. Mostly i use Google chrome
I am in india & my ISP is airtel. Usually its the best broadband here and i never had any prob before.
This is the make of my router:
Beetel ADSL - 450 Four Port Wi Fi Modem Features

PS: Recently i had some prob so i called customer care guy and he made some changes to router. Since then my router is transmitting 2 ssid. One is my customized name and another is "MGMNT". I am unable to change any settings in SSID index 2. Its all greyed out. I have been having the above situation since about that time.

Thanx:-)





My System SpecsSystem Spec
.

17 Aug 2012   #2

Windows 7 Ultimate x64
 
 

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Vineet>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Vineet-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 90-2B-34-65-B6-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::485e:6d96:b72d:e3d5%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, August 17, 2012 6:39:42 PM
Lease Expires . . . . . . . . . . : Monday, August 20, 2012 7:18:48 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 244329268
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-BF-E0-40-90-2B-34-65-B6-AA

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{49259AE6-F77B-4E18-8E9F-0B72D35D8D45}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:61:ace3:49bb:4332(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::61:ace3:49bb:4332%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Vineet>
My System SpecsSystem Spec
17 Aug 2012   #3

Windows 8 Pro 9200 x64 w/Media Center
 
 

Only two things here I would try to change to see if it makes a difference. First is the channel 1, I would try channel 10 or 11 to see if there is less interference from neighbors or cordless phones. And on the encryption, I would try AES instead of TKIP if it is an option.
My System SpecsSystem Spec
.


17 Aug 2012   #4

Windows 7 Ultimate x64
 
 

THANX for the prompt reply. I tried both options but no effect.. guess the prob is with router only as i installed a fresh copy of windows on my system today with all drivers.. I am unable to make my router STOP transmitting multiple ssid..when i go to ssid index 2 everything gets greyed out except the option to change ssid index.
My System SpecsSystem Spec
17 Aug 2012   #5

Windows 7 Ult, Windows 8.1 Pro,
 
 

What's interesting to me is that the wireless adaptor "if you have one" isn't showing up in your ipconfig/all.

If the wired connection is cutting out then you might try changing the DNS server to a different one. The DNS settings will be somewhere in your routers set up page. Try using Google's DNS at 8.8.8.8 and 8.8.4.4

The second SSID may be from a guest account though I can't imagine why it was enabled in the first place.

I believe that resetting the router would be my first course of action. After that go through the routers settings and make sure everything is set up correctly.

As was mentioned by DMholt, using TKIP encryption is not the way to go with Windows 7 drivers. You will want to change to WPA2 security with AES encryption though it won't do you much good without a wireless device installed on your system.
My System SpecsSystem Spec
06 Oct 2012   #6
rwg

Win 7, 64 bit
 
 
every 5 minutes, network issue

Just wanted to say that I'm seeing a similar problem, except on a wired connection. It's causing my VPN to drop out several times a day. So I wrote a graphic ping response time trace utility, ran it on 3 machines, each recording access times to the same 4 web sites (my website, google, the my VPN location and my IPS's web site). Every 5 seconds I would ping the web sites and chart the response times.

What I found, and this was only on the 23 Windows 7 machines, not the WinXP machine) was that every 5 minutes the pings to all 4 web sites would timeout (200 ms timeout) for 20-30 seconds then resume their normal response times of 20-50 ms.

Since all machines were pinging the same 4 servers, and only the Windows 7 machines had the response time problems NOT the Win XP, and they were all going through the same router, modem and ISP, And because the problem happens every 5 minutes, the problem can only be something that Windows 7 is doing.

But what is it doing?

Just wanted to say that I'm seeing a similar problem, except on a wired connection. It's causing my VPN to drop out several times a day. So I wrote a graphic ping response time trace utility, ran it on 3 machines, each recording access times to the same 4 web sites (my website, google, the my VPN location and my IPS's web site). Every 5 seconds I would ping the web sites and chart the response times.

What I found, and this was only on the 23 Windows 7 machines, not the WinXP machine) was that every 5 minutes the pings to all 4 web sites would timeout (200 ms timeout) for 20-30 seconds then resume their normal response times of 20-50 ms.

Since all machines were pinging the same 4 servers, and only the Windows 7 machines had the response time problems NOT the Win XP, and they were all going through the same router, modem and ISP, And because the problem happens every 5 minutes, the problem can only be something that Windows 7 is doing.

But what is it doing?

I'm attaching a the Google ping chart


Attached Thumbnails
Internet Connection keeps dropping every 5 mins!!-googleping.jpg  
My System SpecsSystem Spec
07 Oct 2012   #7

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by rwg View Post
Just wanted to say that I'm seeing a similar problem, except on a wired connection. It's causing my VPN to drop out several times a day. So I wrote a graphic ping response time trace utility, ran it on 3 machines, each recording access times to the same 4 web sites (my website, google, the my VPN location and my IPS's web site). Every 5 seconds I would ping the web sites and chart the response times.

What I found, and this was only on the 23 Windows 7 machines, not the WinXP machine) was that every 5 minutes the pings to all 4 web sites would timeout (200 ms timeout) for 20-30 seconds then resume their normal response times of 20-50 ms.

Since all machines were pinging the same 4 servers, and only the Windows 7 machines had the response time problems NOT the Win XP, and they were all going through the same router, modem and ISP, And because the problem happens every 5 minutes, the problem can only be something that Windows 7 is doing.

But what is it doing?

Just wanted to say that I'm seeing a similar problem, except on a wired connection. It's causing my VPN to drop out several times a day. So I wrote a graphic ping response time trace utility, ran it on 3 machines, each recording access times to the same 4 web sites (my website, google, the my VPN location and my IPS's web site). Every 5 seconds I would ping the web sites and chart the response times.

What I found, and this was only on the 23 Windows 7 machines, not the WinXP machine) was that every 5 minutes the pings to all 4 web sites would timeout (200 ms timeout) for 20-30 seconds then resume their normal response times of 20-50 ms.

Since all machines were pinging the same 4 servers, and only the Windows 7 machines had the response time problems NOT the Win XP, and they were all going through the same router, modem and ISP, And because the problem happens every 5 minutes, the problem can only be something that Windows 7 is doing.

But what is it doing?

I'm attaching a the Google ping chart
The following registry adjustment may work to solve this problem.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters\size
Your choices for this registry key are 1,2 and 3.
1 = Minimize Memory Used
2 = Balance
3 = Maximize Throughput for File Sharing and Maximize Throughput for Network Applications

Be sure to set this to (3). By default it is configured to 1.
My System SpecsSystem Spec
Reply

 Internet Connection keeps dropping every 5 mins!!




Thread Tools



Similar help and support threads for2: Internet Connection keeps dropping every 5 mins!!
Thread Forum
Solved Internet connection constantly dropping Network & Sharing
Solved Router keeps dropping internet connection Network & Sharing
New ADSL ISP, internet connection dropping randomly. Network & Sharing
How do I fix a Dropping Internet Connection Network & Sharing
network connection dropping/internet ok? Network & Sharing
loosing internet connection 3-5 mins after starting system. Network & Sharing
Connection dropping every few mins Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:10 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33