Help required with internet connection (Dreaded yellow triangle).

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  1. Posts : 2
    windows 7 Ultimate x 64
       #11

    @jobeli,

    We had the same problem, recently. No Internet access but the router was fine, no connection issues with wiring etc. etc. we went to start menu, selected system restore and rebooted. The computer worked fine and access to net was back, as comp had reverted to previous settings. No documents, photos , personal files etc are harmed either. Works perfectly well. Hope you figure it out, best of luck! #Newmember
      My Computer


  2. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #12

    @icantfindnemo

    Really good idea with the system restore but unfortunately, I was a real idiot and didn't set any restore points (yes it's stupid, I know). So now, I think the best way to solve this is to perform a system wipe and reinstall the os. This would also speed up my computer as I've never wiped it before.

    Thanks for the reply.
      My Computer


  3. Posts : 233
    Windows 8.1 Pro
       #13

    icantfindnemo said:
    @jobeli,

    We had the same problem, recently. No Internet access but the router was fine, no connection issues with wiring etc. etc. we went to start menu, selected system restore and rebooted. The computer worked fine and access to net was back, as comp had reverted to previous settings. No documents, photos , personal files etc are harmed either. Works perfectly well. Hope you figure it out, best of luck! #Newmember


    I had a similar problem last week for about a day till I found a virus using hitman pro, it would say I'm connected to router, but no net, but Hitman Pro fixed that.

    ps. It would only seem to happen around 5pm central australian time for me.
      My Computer


  4. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #14

    jobeli said:
    @Chev65

    I'm sorry, but I don't know what tunnel adapters are. If you could clarify, I'm sure I could answer that. I've tried resetting all the Bluetooth settings to how they were before this issue popped up but to no avail. Thanks for the reply.

    Actually, upon the advice of a friend and a bit of searching on the net, I believe it is possible that my laptop may be infected with the DNS changer virus. Would you happen to know anything about that type of malware if that is the case?
    The tunnel adaptors are right there in your ipconfig, I'm not sure how you could miss them as there are many of them going down the list. This is a common problem and easily solved, just expand the ipconfig and count how many are there. If there are too many of them it will cause problems such as you are describing.

    I'm not sure why you are using both connections at once but Windows doesn't handle two connections very well so one of them should be disabled.

    Running the file below will clear up the tunnel adaptor problem, just save file, unzip and run either the 32 or 64 bit version.
    Help required with internet connection (Dreaded yellow triangle). Attached Files
      My Computer


  5. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #15

    @chev65

    Ok, however the reason I missed them is, as I stated in my op, a lack of in-depth knowledge about these things. Although now I believe the point is moot, as I will just wipe my harddrive and reinstall my os, this should hopefully fix the problem and speed up my laptop.
      My Computer


  6. Posts : 104
    Windows 8 Professional
       #16

    Did you ever try plugging directly into your modem or router? I'd be curious if the problem exists in the DNS realm, NIC land, or possibly even a driver. Did you check device manager?
      My Computer


 
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