Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Help required with internet connection (Dreaded yellow triangle).

19 Aug 2012   #1

Windows 7 Home Premium x64
 
 
Help required with internet connection (Dreaded yellow triangle).

Hello, firstly, I would like to state that this is my first post on these forums and I would like to note that while I will make an effort to abide by the rules of the forum, I may slip up. If I do just let me know.

Anyway, to the matter at hand. For over a year now, I have been using my Alienware M14x laptop, running Windows 7 Home Premium x64. Up untill now, there have been no problems with it's operation, least of all with it's internet connection. However just recently I have had a major issue with my internet connectivity. When I attempt to connect to my house's WiFi, I can connect to the router, however I am told that there is "No internet access" this is depicted by a yellow triangle the signal strength indicator, this prevents me from using the internet or any online functionality whatsoever. I have tried all of the obvious methods, such as resetting the router and rebooting my laptop. Additionally, I have tried all of the "ipconfig" commands in the console. However, that is the extent of my attempts to remedy this, as I only have a basic knowledge of WiFi/internet.

I have tried searching the web for a solution but to no avail. So I have decided to ask the Windows 7 community personally.

Also, many people with the same problem have posted their "postme.txt" files, so I will aswell, as it may prove usefull.

-------------------------------------------------------------------------------
Windows IP Configuration
Host Name . . . . . . . . . . . . : AlienwareM14x
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : D0-DF-9A-3E-70-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6205
Physical Address. . . . . . . . . : A0-88-B4-BB-55-A8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8106:d2da:205f:f536%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, 19 August 2012 8:18:28 PM
Lease Expires . . . . . . . . . . : Thursday, 26 September 2148 2:56:21 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 245401780
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-C3-3D-60-5C-26-0A-6D-57-8C
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 5C-26-0A-6D-57-8C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::38e7:5fca:bb7b:1190%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, 19 August 2012 8:18:18 PM
Lease Expires . . . . . . . . . . : Thursday, 26 September 2148 2:56:21 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 240920074
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-C3-3D-60-5C-26-0A-6D-57-8C
DNS Servers . . . . . . . . . . . : 208.67.222.222
206.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 16:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 14:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable ISATAP Interface {922E8438-A898-41D1-859F-E45E3B1D5B8C}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{26E30D1B-BF37-4E9F-B3D7-2DB8E7AC1ED4}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Ping request could not find host yahoo.com. Please check the name and try again.
-------------------------------------------------------------------------------
Any and all help would be greatly appreciated, as I rely on my laptop for my studying, as well as gaming (it IS an Alienware ).

Again, I would be very appreciative if someone could lend me a hand here, as ths is VERY frustrating for me.



My System SpecsSystem Spec
19 Aug 2012   #2

Windows 7 Professional 64bit
 
 

I would unplug the router, wait ten seconds and plug it back in. Wait a litle bit and then try your internet again.
My System SpecsSystem Spec
19 Aug 2012   #3

Windows 7 Home Premium x64
 
 

@Havoc

Thanks for the reply. However, as I said in my first post: "I have tried all of the obvious methods, such as resetting the router", so unfortunately, this isn't the answer. Thanks for your input.
My System SpecsSystem Spec
.


19 Aug 2012   #4

Windows 7 Ultimate x64
 
 

Okay your getting a valid IP from your Router
I would do an
ipconfig /release
ipconfig /flushdns
ipconfig /renew.
netsh winsock reset all
netsh int ip reset all
then reboot
Also have you done any updates, added or removed software?
My System SpecsSystem Spec
19 Aug 2012   #5

Windows 7 Home Premium x64
 
 

@mrhiab

Ok, I'll enter those commands in tomorrow (it's late at night here) and see how I go. As for software or updates, I don't believe I've installed or updated anything.

Thanks for the reply.
My System SpecsSystem Spec
20 Aug 2012   #6

Windows 7 Home Premium x64
 
 

Ok, I just entered in those commands bit unfortunately, the issue is persisting. If anyone has any other suggestions, I'd be happy to hear them.
My System SpecsSystem Spec
20 Aug 2012   #7

Windows 7 Home Premium x64
 
 

Anyone else have any ideas? I would really appreciate I if s
My System SpecsSystem Spec
20 Aug 2012   #8

Windows 7 Home Premium x64
 
 

Can anyone else give me a hand here? I would really appreciate it if someone could lend me a hand.
My System SpecsSystem Spec
20 Aug 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by jobeli View Post
Can anyone else give me a hand here? I would really appreciate it if someone could lend me a hand.

Can you tell me how many more of those tunnel adaptors are showing up in the ipconfig?

Have you tried disabling the Bluetooth connection yet?
My System SpecsSystem Spec
21 Aug 2012   #10

Windows 7 Home Premium x64
 
 

@Chev65

I'm sorry, but I don't know what tunnel adapters are. If you could clarify, I'm sure I could answer that. I've tried resetting all the Bluetooth settings to how they were before this issue popped up but to no avail. Thanks for the reply.

Actually, upon the advice of a friend and a bit of searching on the net, I believe it is possible that my laptop may be infected with the DNS changer virus. Would you happen to know anything about that type of malware if that is the case?
My System SpecsSystem Spec
Reply

 Help required with internet connection (Dreaded yellow triangle).





Thread Tools



Similar help and support threads for2: Help required with internet connection (Dreaded yellow triangle).
Thread Forum
Yellow Triangle on network icon Network & Sharing
internet slow connecting at every boot(yellow triangle) Network & Sharing
Yellow Triangle, No internet access - Tried everything Network & Sharing
Yellow Triangle keep appears Network & Sharing
Solved Little Yellow Triangle & no internet access - Other devices connect Network & Sharing
Yellow Triangle on Network Icon Network & Sharing
Dial Up ICS Error:Access Type No Internet Access With Yellow Triangle Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:57 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33