I have not been able to connect to the internet for several days in normal mode, although it works fine in safe mode. I had a technician here yesterday from the cable company and he was trying to help out some. I've also been reading various forums to try to find a solution but no luck yet. I have run a virus scan as well as Spybot and Malware Bytes to see if that was the problem. Some of the other solutions I've read about are confusing because I don't know what a lot of it means, and I don't want to change something without receiving some sort of direction. I consider myself somewhat tech savvy but obviously not when it comes to this! So, can anyone help? I've attached the ipconfig file. I am using a cable modem with a splitter. Let me know if you need any other info.
Here is the actual error message I receive -- "Windows can't communicate with the device or resource (primary DNS server)"