Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Need help troubleshooting remote desktop host

24 Aug 2012   #1
Drillbot

Windows 7 Ultimate x64
 
 
Need help troubleshooting remote desktop host

Hi all, thanks for reading,

Just for the record, I have successfully setup up many a Windows box with RD working just perfectly...but please assume I know nothing

I built a new machine for a friend, and everything worked fine here at my home. I used RD to connect to the new machine often, rather than hook up a monitor, so I know it was working, at least within the same LAN. Now that the box is delivered and a city away, I cannot connect. Here is what I know...

I configured Win7 to always pull 192.168.1.100 so we are pointed to the correct box
RD is enabled. assigned allowed users, allowed through Windows firewall, etc.
I configured his router to forward port 3389 to the box
I also tried making this machine the DMZ (no luck)


I am able to access the router remotely, so of course the DNS pointer and IP are correct/working.

I'm stumped...I can find his computer on the net, can access the router, have every permission set and enabled, but cannot connect.

It has to be his router, no? It seems to be the only variable since I could RD into the machine when it was on my home LAN...

Any and all help is welcomed with open arms! Thanks!


My System SpecsSystem Spec
.

25 Aug 2012   #2
Alejandro85

Windows 7 Ultimate x64
 
 

Just as a test, are you able to telnet to his IP/DNS from your home to port 3389? Does anything there answers?

Apart from the Windows built-in firewall getting in the middle, the router may have its own messing with the connections, or maybe your friend installed another antivirus or firewall and that's blocking your connection.

Maybe askking for a temporary Teamviewer connection to see if anything else was changed.
My System SpecsSystem Spec
25 Aug 2012   #3
Drillbot

Windows 7 Ultimate x64
 
 

Thanks for the reply. I get no response when I try to telnet into his machine on that port.

Teamviewer, good idea! I'll have him install that and poke around myself.
My System SpecsSystem Spec
.


Reply

 Need help troubleshooting remote desktop host




Thread Tools





Similar help and support threads
Thread Forum
Remote features not working -remote desktop, WMC, iTunes remote, etc.
OS: Win8 64bit (My desktop is Win8, my laptop is Win7. We're dealing with the desktop here.) Where I am: university network, but these features seem to be working with my laptop. Things I've checked: allowing services through Windows Firewall (Bonjour, WMC services, etc.) Allowing remote...
Network & Sharing
Any way to add Remote Desktop (host) to W7 home?
Any way to add Remote Desktop (host) to W7 home? I upgraded to home premium and now found that I can not remote desktop TO this pc :( Obviously I could upgrade from home to PRO but didn't know if I can just "add" RDP to this home PC at all I realize there are 3rd party software vendors I can use...
Network & Sharing
No sound on Remote Desktop for Win XPe client with Win 7 host
I have a desktop computer running Win7 and a thin client (Wyse V90L) running Win XP Embedded. I am using Remote Desktop to log into my desktop computer running Win7. The problem is that despite having set up Remote Desktop on the client to 'Play on this Computer', no audio plays. When I click on...
Network & Sharing
Remote Destop Connects but Remote Host Screen Stays BLACK
Hello - I know there have been a number of posts on this subject but I have been unable to find a solution. I have 2 Win7 machines, both running SP1. My HP Pavilion is running 64-bit and my Dell Latiude E6400 is running 32-bit. I can successfully RDP from my Dell and even my Apple iPad (via an...
Network & Sharing
How to host my Computer for remote desktop connection
Dear Guru's, I am new to networking world, and I am trying to setup my computer as a host, so that i can access it using a different machine over the internet. Host Computer OS: Windows 7 Ultimate N My Router is D-Link: DIR 615 Help me guys, i am need of it.
Network & Sharing
Troubleshooting Remote Access
More...
News

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:17.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App