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Windows 7: No internet access

26 Aug 2012   #1
dellxps15

Windows 7 Professional 64-bit
 
 
No internet access

Hi,

I'm having trouble connecting to the net. 2 days ago it was all working fine, then yesterday i turned my laptop on to find that i couldn't connect. There weren't any updates performed that i know of before it stopped working, and the most annoying part is that my flatmates can still connect on their laptops.

I connect wirelessly, but have tried plugging in and still a no go. I've tried resetting the modem (an HG556a), restarting my laptop, removing the connection and creating a new one. My network card is an Intel Centrino Advanced N 6230 (driver version 14.1.2.3, i couldn't figure out if that's up to date or not)

After searching for solutions I've tried disabling my firewall and the ipconfig netsh winsock reset although i don't know if i needed to being windows 7. Now i have no idea what else i can try, so here I am.

Thanks for any help,
Nathan


My System SpecsSystem Spec
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26 Aug 2012   #2
Ztruker

Windows 10 Pro X64
 
 

Any indication in Device Manager of a problem (yellow marks)?

Also, from Device Manager, expand Network Adapters then right click on your Wireless and LAN devices and Uninstall them. Reboot and Win 7 will rediscover them and reload the drives. Might help.
My System SpecsSystem Spec
26 Aug 2012   #3
dellxps15

Windows 7 Professional 64-bit
 
 

I dont have any yellow marks but tried that anyway and no luck
My System SpecsSystem Spec
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26 Aug 2012   #4
lamented

Windows 7 Home Premium 64 Bit
 
 

Tʀʏ ᴜɴɪɴsᴛᴀʟʟɪɴɢ ʏᴏᴜʀ Nᴇᴛᴡᴏʀᴋ Aᴅᴀᴘᴛᴇʀs ᴀɴᴅ Fɪɴᴀʟʟʏ Rᴇʙᴏᴏᴛ ʏᴏᴜʀ Sʏsᴛᴇᴍ.
My System SpecsSystem Spec
26 Aug 2012   #5
dellxps15

Windows 7 Professional 64-bit
 
 

I just did a system restore and now its all fine again. i guess something did update weirdly? i dont remember looking at anything dodgy but maybe.

oh well thanks for your help anyway, always good to learn new things to try for next time.
My System SpecsSystem Spec
27 Aug 2012   #6
Ztruker

Windows 10 Pro X64
 
 

Do you have Updates set to download and install automatically? If so you might want to change that to Notify instead. That way you can look at the updates before installing them. May not be any clue there of what caused the problem but worth looking at.
My System SpecsSystem Spec
27 Aug 2012   #7
dellxps15

Windows 7 Professional 64-bit
 
 

Usually automatically which i will change.

After shutting down last night and turning back on thismorning i cant get on the net again... I did update java before shutdown but that was it. No idea how to solve this issue..
My System SpecsSystem Spec
27 Aug 2012   #8
Ztruker

Windows 10 Pro X64
 
 

Do another System Restore.
My System SpecsSystem Spec
28 Aug 2012   #9
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by dellxps15 View Post
Usually automatically which i will change.

After shutting down last night and turning back on thismorning i cant get on the net again... I did update java before shutdown but that was it. No idea how to solve this issue..
Do you have McAfee installed on this machine?

You have no Internet access and/or see error messages from McAfee on your computer
My System SpecsSystem Spec
28 Aug 2012   #10
dellxps15

Windows 7 Professional 64-bit
 
 

Yes I'd say McAfee was the problem. I still have internet connection after rebooting. Little bit annoying that being the problem but i guess its all good now.

Thanks for the help
My System SpecsSystem Spec
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 No internet access




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