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Problems installing Canon MG6220 Wireless Printer in Win 7 x64
Bought this printer yesterday. After setting up the printer and installing the drivers
from Canon I am presented with a message that the printer cannot be found on the network. I set up the wifi connection on printer, it found the access point and stated it was connected. The wifi light was on the printer, indicating it was connected also. After 3-4 attempts to install the software and the same results, I contacted Canon support. They did have me print out the ip address the printer reported and paste it in my web browser. A canon interface came up that showed the printer was connected with 100 percent signal strength and quality. Tech support had me disable start items and disable Bitdefender Internet Security. An hour later, still no resolution, same message-printer cannot be found on the network. Canon support essentially said they have no explanation as to why the printer is not being found. I have a Belkin N600 DB router connected to my ethernet through a motorola surboard cable modem. In a last ditch effort I did a clean install of windows, and same problem. I am able to get online and my other wifi devices work connect fine. Before I return this printer to Amazon any other suggestions?
Last edited by stevenk; 28 Aug 2012 at 14:26.