Help required with internet connection (Dreaded yellow triangle).

Page 1 of 2 12 LastLast

  1. Posts : 9
    Windows 7 Home Premium x64
       #1

    Help required with internet connection (Dreaded yellow triangle).


    Hello, firstly, I would like to state that this is my first post on these forums and I would like to note that while I will make an effort to abide by the rules of the forum, I may slip up. If I do just let me know.

    Anyway, to the matter at hand. For over a year now, I have been using my Alienware M14x laptop, running Windows 7 Home Premium x64. Up untill now, there have been no problems with it's operation, least of all with it's internet connection. However just recently I have had a major issue with my internet connectivity. When I attempt to connect to my house's WiFi, I can connect to the router, however I am told that there is "No internet access" this is depicted by a yellow triangle the signal strength indicator, this prevents me from using the internet or any online functionality whatsoever. I have tried all of the obvious methods, such as resetting the router and rebooting my laptop. Additionally, I have tried all of the "ipconfig" commands in the console. However, that is the extent of my attempts to remedy this, as I only have a basic knowledge of WiFi/internet.

    I have tried searching the web for a solution but to no avail. So I have decided to ask the Windows 7 community personally.

    Also, many people with the same problem have posted their "postme.txt" files, so I will aswell, as it may prove usefull.

    -------------------------------------------------------------------------------
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : AlienwareM14x
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin
    Ethernet adapter Bluetooth Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : D0-DF-9A-3E-70-01
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6205
    Physical Address. . . . . . . . . : A0-88-B4-BB-55-A8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::8106:d2da:205f:f536%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, 19 August 2012 8:18:28 PM
    Lease Expires . . . . . . . . . . : Thursday, 26 September 2148 2:56:21 AM
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DHCPv6 IAID . . . . . . . . . . . : 245401780
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-C3-3D-60-5C-26-0A-6D-57-8C
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
    Physical Address. . . . . . . . . : 5C-26-0A-6D-57-8C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::38e7:5fca:bb7b:1190%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.2.11(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, 19 August 2012 8:18:18 PM
    Lease Expires . . . . . . . . . . : Thursday, 26 September 2148 2:56:21 AM
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DHCPv6 IAID . . . . . . . . . . . : 240920074
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-C3-3D-60-5C-26-0A-6D-57-8C
    DNS Servers . . . . . . . . . . . : 208.67.222.222
    206.67.220.220
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter Local Area Connection* 16:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 14:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Reusable ISATAP Interface {922E8438-A898-41D1-859F-E45E3B1D5B8C}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{26E30D1B-BF37-4E9F-B3D7-2DB8E7AC1ED4}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Ping request could not find host yahoo.com. Please check the name and try again.
    -------------------------------------------------------------------------------
    Any and all help would be greatly appreciated, as I rely on my laptop for my studying, as well as gaming (it IS an Alienware ).

    Again, I would be very appreciative if someone could lend me a hand here, as ths is VERY frustrating for me.

    :)
      My Computer


  2. Posts : 1,442
    Windows 7 Professional 64bit
       #2

    I would unplug the router, wait ten seconds and plug it back in. Wait a litle bit and then try your internet again.
      My Computer


  3. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #3

    @Havoc

    Thanks for the reply. However, as I said in my first post: "I have tried all of the obvious methods, such as resetting the router", so unfortunately, this isn't the answer. Thanks for your input. :)
      My Computer


  4. Posts : 63
    Windows 7 Ultimate x64
       #4

    Okay your getting a valid IP from your Router
    I would do an
    ipconfig /release
    ipconfig /flushdns
    ipconfig /renew.
    netsh winsock reset all
    netsh int ip reset all
    then reboot
    Also have you done any updates, added or removed software?
      My Computer


  5. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #5

    @mrhiab

    Ok, I'll enter those commands in tomorrow (it's late at night here) and see how I go. As for software or updates, I don't believe I've installed or updated anything.

    Thanks for the reply.
      My Computer


  6. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Ok, I just entered in those commands bit unfortunately, the issue is persisting. If anyone has any other suggestions, I'd be happy to hear them.
      My Computer


  7. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #7

    Anyone else have any ideas? I would really appreciate I if s
      My Computer


  8. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #8

    Can anyone else give me a hand here? I would really appreciate it if someone could lend me a hand.
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #9

    jobeli said:
    Can anyone else give me a hand here? I would really appreciate it if someone could lend me a hand.

    Can you tell me how many more of those tunnel adaptors are showing up in the ipconfig?

    Have you tried disabling the Bluetooth connection yet?
      My Computer


  10. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #10

    @Chev65

    I'm sorry, but I don't know what tunnel adapters are. If you could clarify, I'm sure I could answer that. I've tried resetting all the Bluetooth settings to how they were before this issue popped up but to no avail. Thanks for the reply.

    Actually, upon the advice of a friend and a bit of searching on the net, I believe it is possible that my laptop may be infected with the DNS changer virus. Would you happen to know anything about that type of malware if that is the case?
    Last edited by jobeli; 21 Aug 2012 at 04:28. Reason: Added new info
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 09:47.
Find Us