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Windows 7: Error 800 when trying to connect to VPN


01 Sep 2012   #1

Windows 7
 
 
Error 800 when trying to connect to VPN

I've been having trouble connecting to the vpn server that i usually connect to
sometimes it might take a few tries to get it working but ever since thursday i've been getting the 800 error any solutions?


My System SpecsSystem Spec
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02 Sep 2012   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hello,

Do you have the latest firmware in your router? It might help upgrading it.
My System SpecsSystem Spec
02 Sep 2012   #3

Windows 7
 
 

I don't know i'm on laptop using wifi
My System SpecsSystem Spec
.


02 Sep 2012   #4
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Where are you getting internet connection from? Your own broadband connection or public hotspot?
If you are connected thru your own router, this is what I meant my updating the firmware.

Have you tried a wired connection and see if you can replicate your issue?
My System SpecsSystem Spec
02 Sep 2012   #5

Windows 7
 
 

No i haven't tried a wired connection cause i don't know how to
My System SpecsSystem Spec
02 Sep 2012   #6
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

I never got an answer regarding to this:
Quote:
Where are you getting internet connection from? Your own broadband connection or public hotspot?
If you are connected thru your own router, this is what I meant my updating the firmware.
You will need a network cable connected directly to a router to be wired directly. This will be an opposite of a wireless connection.
My System SpecsSystem Spec
03 Sep 2012   #7

Windows 7
 
 

Well i ping the site and i got this message

Sending a request 'ping' on sshour.com [173.231.24.13] with 32 bytes of data:

Timeout exceeded demand.
Timeout exceeded demand.
Timeout exceeded demand.
Timeout exceeded demand.

Ping statistics for 173.231.24.13:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
My System SpecsSystem Spec
03 Sep 2012   #8
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

The site is being blocked by my Netgear firewall, try using a different connection outside your network and see if you can access the site. If you can't access the site perhaps they are doing some type of maintenance.
My System SpecsSystem Spec
04 Sep 2012   #9

Windows 7
 
 

Well i use another vpn now so i stopped using sshour but thanks anyways! ^^
My System SpecsSystem Spec
04 Sep 2012   #10
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Thanks for the update, glad to hear that your issue is sorted.
My System SpecsSystem Spec
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 Error 800 when trying to connect to VPN




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