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Windows 7: cant pickup my wifi with wireless card

02 Sep 2012   #1

windows 7 64bit build 7600
 
 
cant pickup my wifi with wireless card

ive just put a wirelss network card into my sons pc its a netgear wg311v3,

when i scan i cant pick up my wireless network, it will pick up 2 or 3 others but not mine, i know my wifi is on because i can pick it up with my phone with a full signal.

not sure if its the pc which is Windows 7 64 or the netgear card

My System SpecsSystem Spec
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02 Sep 2012   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hello,

We can find out what's going on.
Download, Install and Run Xirrus Wi-Fi Inspector.
To run Xirrus Wi-Fi Inspector, double click the Xirrus icon on your Desktop, you may use the Windows 7 snipping tool to crop or Paint by tapping the Print screen key on your keyboard, open up Paint (Click on Start>All Programs>Accessories>Paint) then choose Edit from the Menu and select Paste, then save it and please attach the file on your next post.
My System SpecsSystem Spec
03 Sep 2012   #3

windows 7 64bit build 7600
 
 

thanks 2xg Xirrus dosent see it either
cant pickup my wifi with wireless card-wifi.png


My System SpecsSystem Spec
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03 Sep 2012   #4
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

How far are your from the Access Points or the router?

You might want to consider getting a wireless extender/repeater or a Wi-Fi adapter with high-gain antenna to get a better signal
My System SpecsSystem Spec
03 Sep 2012   #5

windows 7 64bit build 7600
 
 

im only 3.5 mtrs away in direct line of sight, my phone can pick up the connection on the next floor up at the back of the house so cant see why there is a problem.
My System SpecsSystem Spec
03 Sep 2012   #6
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

You may try changing some setting from your router as a test. Fiddling settings in your router will result to some disconnection, make sure that you inform your family members. If you are on a WPA2 security try lowering it to WPA or WEP not very secured though but this is only a test. If it works on a lower security I would RMA the Wi-Fi Card and get something else. What is the make and model of your router?
My System SpecsSystem Spec
06 Sep 2012   #7

windows 7 64bit build 7600
 
 

thanks for the help 2xg, ive ordered a new Netgear WNDA3100 v2

hopefully that will sort it.
My System SpecsSystem Spec
06 Sep 2012   #8
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

I hope so too, please keep us posted.
My System SpecsSystem Spec
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 cant pickup my wifi with wireless card




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