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Windows 7: Wireless not working after windows update? New laptop

08 Sep 2012   #1

Windows 7 Home Premium 64bit
 
 
Wireless not working after windows update? New laptop

Hi all,

I have had this laptop, this problem has occured twice. Hopefully someone can help!

I did a factory reset to resolve this issue which only worked for one night.

Basically after factory reset last night all was well, wifi connecting fine, played games on it till 1am this morning. Upon loading up my computer this morning after waking up this wireless is connected but wont respond or load web pages.

It works whilst wired, (am using it now plugged in) the only thing i can think which is doing this is the windows updates when i shut down the computer, this happened the first time i got it out of the box too.

I can use samsung recovery software to reinstall the windows software but keep everything else on the computer. This works for a while but soon after windows updates the wireless stops working again. This morning though instead of doing a restore i have installed the drivers for the wireless from intel, downloaded more windows updates to try to solve but nothing has worked.

Please would someone shed some light on this for me?

Let me know if you need any information? I have the laptop specs in my profile.

Thank you

My System SpecsSystem Spec
08 Sep 2012   #2

Windows 7 Home Premium 64bit
 
 

I notcied from reading other threads in the forum that ipconfig/all is a good thing for you guys to be able to look out to help solve so here it is

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Walshy>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Walshy-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : C4-85-08-0D-59-22
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : C4-85-08-0D-59-22
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6235
Physical Address. . . . . . . . . : C4-85-08-0D-59-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5d6b:c474:60f3:ae4e%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.8(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 09 September 2012 09:19:28
Lease Expires . . . . . . . . . . : 10 September 2012 09:26:57
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 298091784
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-E2-7E-F2-E8-03-9A-21-41-61

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2
Physical Address. . . . . . . . . : E8-03-9A-AC-23-D5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::381f:191f:2f41:4e3d%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.9(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 09 September 2012 09:24:16
Lease Expires . . . . . . . . . . : 10 September 2012 09:24:15
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 283640730
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-E2-7E-F2-E8-03-9A-21-41-61

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : C4-85-08-0D-59-25
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{ABA5C36A-9A24-4D52-B8D6-5349730AD577}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0DD0920C-C81B-4879-B1ED-D22EA91D2B82}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{603ACCD2-A272-4168-A656-A906C7EEB976}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E36BAB6C-BB03-49E6-B0A5-89D48B658B11}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3817910E-FE65-4DDC-9166-119CA067127C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1cbf:27c0:b16b:8306(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1cbf:27c0:b16b:8306%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Walshy>
My System SpecsSystem Spec
08 Sep 2012   #3

Windows 7 Ultimate 64
 
 

Tried to actually update the drivers as opposed to using samsung's utility? actually seeing manually for newer ones?
My System SpecsSystem Spec
.


08 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by walshy View Post
Hi all,

I have had this laptop, this problem has occured twice. Hopefully someone can help!

I did a factory reset to resolve this issue which only worked for one night.

Basically after factory reset last night all was well, wifi connecting fine, played games on it till 1am this morning. Upon loading up my computer this morning after waking up this wireless is connected but wont respond or load web pages.

It works whilst wired, (am using it now plugged in) the only thing i can think which is doing this is the windows updates when i shut down the computer, this happened the first time i got it out of the box too.

I can use samsung recovery software to reinstall the windows software but keep everything else on the computer. This works for a while but soon after windows updates the wireless stops working again. This morning though instead of doing a restore i have installed the drivers for the wireless from intel, downloaded more windows updates to try to solve but nothing has worked.

Please would someone shed some light on this for me?

Let me know if you need any information? I have the laptop specs in my profile.

Thank you
You should just uninstall the Windows update that's causing the problem and then right click that update and choose to hide the update.

As for the wireless connection problem, try going into Device Manager and disable the two Microsoft Virtual WiFi miniport adaptors.

After that save and run the file below, your machine will reboot automatically, this will fix any problems related to the network stack or winsock.


Attached Files
File Type: zip IPResetALL.zip (33.6 KB, 71 views)
My System SpecsSystem Spec
15 Jan 2013   #5

Windows 7 Home Premium 32 bit
 
 
Wireless doesn't work after latest Windows update and fix below

Hi all
The thread above seemed not to have resolved my problem, I looked in the troubleshooting log and it said that my WiFi wasn't enabled period, to turn on the switch on the keyboard or side of the notebook and to my EXTREME EMBARRASSMENT that was my issue. So maybe there wasn't a problem with the updates in the first place. But I thank you for the excellent info. I'm back online. Yeay.

Thanks
Ajnira
My System SpecsSystem Spec
16 Jan 2013   #6

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8 Pro all 64bit
 
 

Hum well for my two cents worth I found that it is best to download updates in small batches rather than a heap at once if the problem occurs then it is just a matter of restoring back to prior the last update. .
My System SpecsSystem Spec
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 Wireless not working after windows update? New laptop





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