Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: No Internet Connection, No Unknown Devices. Help?

14 Sep 2012   #1

Windows 7 Ultimate x64
No Internet Connection, No Unknown Devices. Help?

My friend just re-bought a computer, and it's not recognizing his Ethernet connection. There are no unknown devices (Other Devices), there is no "Network Adapter" list in Device Manager. The LED lights up in the back of the system, but the computer is not recognizing it. The cable is not faulty, and is currently working.

What could be wrong?

Thanks in Advance,

My System SpecsSystem Spec

14 Sep 2012   #2

Windows 7 Ultimate 64-bit

Rather odd that it's not appearing as an unknown device, but all the same have you tried just installing the necessary drivers anyway?

When you go into the Network and Sharing Centre does it display any network adapters there?
My System SpecsSystem Spec
14 Sep 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

I will assume that this is a desktop system and the motherboard has a built in LAN network chip.

The first thing you want to check is that the LAN controller is Enabled in the BIOS settings. This setting is usually on the Advanced Tab > Onboard Devices Configuration.
My System SpecsSystem Spec

15 Sep 2012   #4

Windows 7 Ultimate x64

I appreciate the fast responses,

@Oxymoron02 Yes, we have identified the motherboard, and tried re-installing the necessary drivers, which as expected, did not work knowing there is no unknown device trying to be fixed.

@TVeblen I'll tell him to go ahead and see if he can find that setting. I believe he has already looked, but it's possible he overlooked it. If this doesn't work, I'll just direct him to buy a Network Interface Card and tell him that it's plausible that his Ethernet Port had died.

My System SpecsSystem Spec

 No Internet Connection, No Unknown Devices. Help?

Thread Tools

Similar help and support threads for2: No Internet Connection, No Unknown Devices. Help?
Thread Forum
Solved unknown devices Hardware & Devices
Can't install drivers for my (unknown) devices?? Drivers
How do I make an unknown devices known Hardware & Devices
Internet connection unknown and public?? Network & Sharing
Need Drivers for 2 Unknown Devices Drivers
What are this unknown devices Hardware & Devices
Unknown Devices Drivers

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:16 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33