Windows 7 Laptop Wireless Network keeps disconnecting.

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  1. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #11

    Summerbear5 said:
    Thank you Skylais. Uninstalling and reinstalling support assistant did work. But it said everything passed and didn't download anything new. So I'm still stuck on my internet disconnecting issue. I haven't had a problem today but I know it's going to happen again.
    Ok this is swell, means all drivers and bios should be up to date. Well hopefully the correct ones. Anyhow could you upload a zip file of your system info, drivers list, and have any bsod come along?
    If you need help with the sysinfo and drivers list, use the attached tool. Then upload it in your next post. Just press grab all, and be a bit patient.
    Also open " device manager " and under network adapters, if there is Microsoft WIFI miniport adaptor right click and disable it. It sometimes causes issues.
    And just to ask have you ever used a proxy server?
      My Computer


  2. Posts : 162
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    I have Microsoft Virtual WIFI Miniport Adapter and Microsoft Virtual WIFI Miniport Adaper #2. I've disabled them both. When I did I got a message from Intel My Wifi Technology saying disabled adapter not found.

    As for the other things you request I will get to it in my next post. Thank you
      My Computer


  3. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #13

    Summerbear5 said:
    I have Microsoft Virtual WIFI Miniport Adapter and Microsoft Virtual WIFI Miniport Adaper #2. I've disabled them both. When I did I got a message from Intel My Wifi Technology saying disabled adapter not found.

    As for the other things you request I will get to it in my next post. Thank you
    That message should be normal, and Thanks again for your patience and time.
      My Computer


  4. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #14

    Hmmm.....I didn't know that I was invisible?
    Hello,

    In addition, can you please Download, Install and Run Xirrus Wi-Fi Inspector so that we can see a signal issue or interference.
    To run Xirrus Wi-Fi Inspector, double click the Xirrus icon on your Desktop, you may use the Windows 7 snipping tool to crop or Paint by tapping the Print screen key on your keyboard, open up Paint (Click on Start>All Programs>Accessories>Paint) then choose Edit from the Menu and select Paste, then save it and please attach the file on your next post.
      My Computer


  5. Posts : 162
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #15

    Sorry 2xg your not invisible. I just don't feel there is a signal issue or interference when as I stated there are multiple wireless devices in the same room and neither of those are having problems.

    Sorry I haven't gotten any other data as of yet. Been busy
      My Computer


  6. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #16

    Summerbear5 said:
    Sorry 2xg your not invisible. I just don't feel there is a signal issue or interference when as I stated there are multiple wireless devices in the same room and neither of those are having problems.

    Sorry I haven't gotten any other data as of yet. Been busy
    IMO, Windows 7 wireless driver are very particular about having a clear channel to operate on, other devices can more easily operate on a crowded channel. The virtual mini port can also cause problems but you would normally get the Unidentified Network message with no connection at all when they are causing the problem.

    In fact, as 2xg has already pointed out, the most likely problem is interference on which ever channel the wireless is broadcasting on. The type of security and encryption are also important.

    This has already proven to be true on many occasions.
      My Computer


  7. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #17

    Thanks chev65...

    Summerbear5 - the Xirrus will be able to show us more of what type of network security, wireless channel selection, signal, intereference and what not....
    In fact, as 2xg has already pointed out, the most likely problem is interference on which ever channel the wireless is broadcasting on. The type of security and encryption are also important.
    No worries at all...I am very sure there are others that could use my help. Best of luck!
    Sorry 2xg your not invisible. I just don't feel there is a signal issue or interference when as I stated there are multiple wireless devices in the same room and neither of those are having problems.
      My Computer


  8. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #18

    Summerbear5 said:
    Sorry 2xg your not invisible. I just don't feel there is a signal issue or interference when as I stated there are multiple wireless devices in the same room and neither of those are having problems.

    Sorry I haven't gotten any other data as of yet. Been busy
    What do you think the problem is then? What one thinks and what is fact are often two different things.
      My Computer


  9. Posts : 162
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #19

    Sorry not trying to upset anyone. I honestly think it's this computer. Not the first time I've had network issues with it. Like I said I have multiple wireless devices windows 7 devices and they work fine never had a problem. I will post more later. Thanks everyone for helping me I really appreciate it!
      My Computer


  10. Posts : 162
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #20

    2xg said:
    Hello,

    In addition, can you please Download, Install and Run Xirrus Wi-Fi Inspector so that we can see a signal issue or interference.
    To run Xirrus Wi-Fi Inspector, double click the Xirrus icon on your Desktop, you may use the Windows 7 snipping tool to crop or Paint by tapping the Print screen key on your keyboard, open up Paint (Click on Start>All Programs>Accessories>Paint) then choose Edit from the Menu and select Paste, then save it and please attach the file on your next post.
    Here is what you asked for hope this helps!
      My Computer


 
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