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Windows 7: "Limited or no connectivity" when using video chat


17 Sep 2012   #1

windows 7 32 bit
 
 
"Limited or no connectivity" when using video chat

From what I hear this is a somewhat common problem. I have tried many other fixes but they dont see to work for me. I will explain the problem in as much detail as possible so hopefully something can be done.

I've noticed when using skype, or other webchat utilities like omegle - chatroulette, that the conversation can only last anywhere from a matter of seconds to 20 or 30 minutes before the connection quality drops and i get "limited or no connectivity" for my internet connection. I must reboot to get internet connectivity back, sometimes a couple times. Usually the first attempt will last at least 5 minutes, then subsequent attempts - after restarts - seem to get shorter and shorter sometimes only last a few seconds even. A few times i have been able to time skype calls because at exactly 3 minutes the internet would drop me.

I have tried going to options - connections - unchecking pnp, or unchecking ALL boxes ive even heard in some posts. Tried that with not much effect. I have made sure that my firewall has exceptions for skype. I have tried forwarding the port on my router that skype claims to use for connections in the options. I am using a linksys wrt54g wireless router but my connection is hardlines to the router. I am using an archaic form of DSL that is very slow on a phone line that has degraded but I am still able to play high-bandwidth using multiplayer games for long periods of time with no interruption. I recently took my computer to another persons house with a new router and much higher bandwidth connection and had the same problem. I have also noticed this problem when downloading torrents but reducing the number of peer connections seemed to greatly improve the problem - not completely eliminate it. I suspect it may have something to do with my hardware? I also remember clearing all temp files and resetting internet options helped for a little while but the problem came back quickly. Sometimes I have been able to have longer skype calls that last a good amount of time and it doesnt drop me but that is rare, i dont know why that is. I am almost beginning to think I have some sort of a virus that is interferring with the internet at times possibly from some remote source because the actions it takes seem to be "intelligent" at times but maybe I am just paranoid.


A couple odd things to mention that may mean something

After restarting my pc a couple times to regain internet connection and retry my skype call, sometimes instead of my internet connection disconnecting i actually get a BSOD and my computer automatically reboots itself. Not often maybe 1 out of 10 restarts. It says something about IRQL_DRIVER_NOT_EQUAL_LESS something but its fast. this hasnt happened with chatroulette or omegle JUST skype.

Also i noticed at my residence i cannot remove the router and hardline connect right to the modem it gives me "limited or no connectivity" at the house with the faster internet i went to, i could not use their router i had to hardline to the modem - the router would give me "limited or no connectivity"

Sorry for the long post i have been trying to fix this for some time now and I am getting quite frustrated and would really like to talk to my friends longer then 2-5 minute intervals

Any help is greatly appreciated



*****also if any admin wants to bump this to a specific forum where they think it better belongs it is greatly appreciated

My System SpecsSystem Spec
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17 Sep 2012   #2

Microsoft Windows 8.1 Professional
 
 

Maybe the network adapter driver is causing the bsod, can you upload the minidumps so the geeks can take a took at them?
My System SpecsSystem Spec
27 Sep 2012   #3

Windows 7 Home Premium 32bit
 
 

Hi dirtbag916,

Maybe it's not a problem with the Windows 7 software, maybe it's a problem with your internet connection or the website's server? I went on chatroulette recently and after a few clicks, it froze and I had to refresh the page a few times. But anyway I would suggest getting an IT guy to come over and take a look at your computer or internet connection.
My System SpecsSystem Spec
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 "Limited or no connectivity" when using video chat




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