Limited access wireless internet on certain devices


  1. Posts : 2
    7 home premium 32bit
       #1

    Limited access wireless internet on certain devices


    Hi, I've been having a problem for a week or so, where my internet will drop and become "limited" on certain devices, I own two laptops 1 on W7 and 1 on W8 and a Blackberry (this will never drop connection unless the router gets reset) The two laptops experience "limited" it is not linked to doing one specific thing when it stops working. if I click disconnect and then connect it USUALLY will come back instantly sometimes have to do it about 2 or 3 times, this is extremely irritating while watching shows or downloading because if I don't disconnect and re connect it will stay on "limited" for however long until I dis&re connect. This doesn't happen to my laptops at the same time, meaning that isn't likely a router problem (BB is always connected) I'm actually surprised that it has actually stayed connected this long.

    I was reading a similar thread, and it didn't solve my problem but I did attach the cmd and xirrus.

    noted: Casa is the personal internet for us and "instantlawns" is for my roommates' business. also my other roommates' internet does a similar thing where it goes limited but nowhere nearly as often as mine.
    Attached Thumbnails Attached Thumbnails Limited access wireless internet on certain devices-cmd.png   Limited access wireless internet on certain devices-xirrus.png  
      My Computer


  2. Posts : 63
    Windows 7 Ultimate x64
       #2

    Have you contacted Rogers to discuss this?

    Also I would try using a public DNS instead of Rogers...They have had issues in the past

    Free Public DNS Server

    => Service provider: Google
    Google public dns server IP address:

    8.8.8.8
    8.8.4.4

    => Service providernsadvantage
    Dnsadvantage free dns server list:

    156.154.70.1
    156.154.71.1

    => Service provider:OpenDNS
    OpenDNS free dns server list / IP address:

    208.67.222.222
    208.67.220.220

    => Service provider:Norton
    Norton free dns server list / IP address:

    198.153.192.1
    198.153.194.1

    => Service provider: GTEI DNS (now Verizon)
    Public Name server IP address:

    4.2.2.1
    4.2.2.2
    4.2.2.3
    4.2.2.4
    4.2.2.5
    4.2.2.6
      My Computer


  3. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #3

    Hello,

    In addition....
    Thanks for the Xirrus capture, it's helpful. I see that no one is using Channel 11, you may change it and see if your connection improves. Updating your Wi-Fi adapter's driver might also help. If the disconnection is happening to more than 1 wireless device, updating the router's firmware might also help if you have not done this router yet.

    An update will be appreciated.
      My Computer


  4. Posts : 2
    7 home premium 32bit
    Thread Starter
       #4

    Hi,
    @Mrhiab No I didn't contact Rogers.
    @2xg I've updated wireless drivers (my computer) but not the router itself. I've never had this problem until about a week ago.
    Also I don't know how to "change channels"
      My Computer


  5. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #5

    You'll have to log on to your wireless setting to change the wireless channel. If you need a detail guide on how to do this please provide the make and model of your router.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:19.
Find Us