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Windows 7: Problem using network troubleshooter: error 0x80070490

25 Sep 2012   #1
Aliaslol

Windows 7 x64
 
 
Problem using network troubleshooter: error 0x80070490

When attempting to use the network troubleshooter, I receive this error (0x80070490) "A problem is preventing the troubleshooter from starting". I have attached a jpg of the problem, hoping for some answers. Thanks!




Attached Images
 
My System SpecsSystem Spec
.
26 Sep 2012   #2
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Aliaslol View Post
When attempting to use the network troubleshooter, I receive this error (0x80070490) "A problem is preventing the troubleshooter from starting". I have attached a jpg of the problem, hoping for some answers. Thanks!
Microsoft shows a solution for this error (0x80070490)

Network troubleshooter not working 0x80070490 - Microsoft Answers

Running the sfc/scannow command after checking gpedit.msc. for any user restrictions.
My System SpecsSystem Spec
26 Sep 2012   #3
Aliaslol

Windows 7 x64
 
 

gpedit.msc in not found using search and I have already attempted using the sfc/scannow command when running command prompt as an administrator, I should have previously specified that. I however have tried nothing else to date, any other ideas? Thank you
My System SpecsSystem Spec
.

27 Sep 2012   #4
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Aliaslol View Post
gpedit.msc in not found using search and I have already attempted using the sfc/scannow command when running command prompt as an administrator, I should have previously specified that. I however have tried nothing else to date, any other ideas? Thank you
gpedit.msc is how you get to the local group policy editor to check for User restrictions which could be causing this problem. Other than that you can try Googling for an answer.
My System SpecsSystem Spec
03 Oct 2012   #5
Aliaslol

Windows 7 x64
 
 

I have not been able to locate gpedit.msc in system 32, search, or run. It simply seems to not exist. I am running windows 7 Home Premium. Also, this is the result when using the command sfc /scannow (attached photo)


Attached Images
 
My System SpecsSystem Spec
04 Oct 2012   #6
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Aliaslol View Post
I have not been able to locate gpedit.msc in system 32, search, or run. It simply seems to not exist. I am running windows 7 Home Premium. Also, this is the result when using the command sfc /scannow (attached photo)
If you can't open reg edit and you aren't passing sfc/scannow then you have some pretty big problems. I would start with a virus scan.

You might consider restoring from a system image or try a start up repair from the Windows CD.
My System SpecsSystem Spec
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 Problem using network troubleshooter: error 0x80070490




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