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Windows 7: Internet Speed not being what's advertised?

26 Sep 2012   #1
Cyanide

Windows 7 Home Premium x64 Service Pack 1
 
 
Internet Speed not being what's advertised?

Hello.

Ever since I got my new internet service on Sept. 4th 2012, I've been getting low bit rates for my laptop. On speed test.net it would say average to high speeds like where it should be at, but when I actually download something it's not nearly anything like it.

If you look at the attached file I just tested this speed. It looks very high correct? Well, when I download it's pretty much 1/10 that speed. Like 100 KBS and lower.

Is there anything I can do to fix this? I'm planning on calling my ISP the second time this month.




Attached Thumbnails
Internet Speed not being what's advertised?-untitled.png  
My System SpecsSystem Spec
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26 Sep 2012   #2
MRValiant

Windows 8 Pro
 
 

Try this one. More or less the line is being saturated.


MegaPath Speed Test Plus | Test Your Broadband Quality & Speed
My System SpecsSystem Spec
26 Sep 2012   #3
MilesAhead

Windows 7 32 bit
 
 

If your download software is telling you the download speed is 100 KB/s that's roughly equivalent to 1 Mb/s (with a small 'b'.)

Megabit per second speed you divide by 10 to get a rule of thumb for the expected MegaByte per second speed. 1/10 MegaByte a second is around 100 KB/s.

I don't see the discrepancy.

Also those online meters can register a bit high because of the short term nature of the test. The download speed is still surging or bursting before the test is over. More reliable indication is start a binary news reader download of a large file, like GB size. Watch the speed indicator. It should stabilize after the "surge" or "burst" subsides to give you a better idea.
My System SpecsSystem Spec
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26 Sep 2012   #4
Cyanide

Windows 7 Home Premium x64 Service Pack 1
 
 

There you go.


Attached Thumbnails
Internet Speed not being what's advertised?-untitled2.png  
My System SpecsSystem Spec
26 Sep 2012   #5
Cyanide

Windows 7 Home Premium x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by MilesAhead View Post
If your download software is telling you the download speed is 100 KB/s that's roughly equivalent to 1 Mb/s (with a small 'b'.)

Megabit per second speed you divide by 10 to get a rule of thumb for the expected MegaByte per second speed. 1/10 MegaByte a second is around 100 KB/s.

I don[t see the discrepancy.

Uhm, 1000kbs = 1MB. I was told to get 900Kbs - 1.2MBS, but i'm only recieving 100KBS and less.
My System SpecsSystem Spec
26 Sep 2012   #6
MilesAhead

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by thepivotstudent View Post
Quote   Quote: Originally Posted by MilesAhead View Post
If your download software is telling you the download speed is 100 KB/s that's roughly equivalent to 1 Mb/s (with a small 'b'.)

Megabit per second speed you divide by 10 to get a rule of thumb for the expected MegaByte per second speed. 1/10 MegaByte a second is around 100 KB/s.

I don[t see the discrepancy.

Uhm, 1000kbs = 1MB. I was told to get 900Kbs - 1.2MBS, but i'm only recieving 100KBS and less.
The picture you posted shows 1.05 Mega bit per second download speed correct? (Note the "Mbps" in the green.) That's roughly 100 KiloBytes per second(actually it's 125 but I divide by 10 for "rule of thumb" see my first post. It's a quick ball park idea what to expect. ) If that's not what was promised it's another matter. 1.05 Mbps is not a MegaByte a second.

I've been on internet since 1993. I think I know what Mbps is. Read your first post over again. I think you are arguing about what you thought you wrote. Not what you really posted.

At any rate, all you can do from here is run a TCP/IP optimizer in case your system settings are totally whacked. Other than that, call your ISP. What can we do here?

I've had good luck with this one:
http://www.speedguide.net/downloads.php

Brush up on the basics man. You are mixing bits and bytes.
My System SpecsSystem Spec
26 Sep 2012   #7
Cyanide

Windows 7 Home Premium x64 Service Pack 1
 
 

I'm not arguing what you know about the internet, because seeing as I am asking your help you are smarter than I am. I just misunderstood what you are trying to say.

What my ISP promised me was that I'd have 1.05 Mbps Download speed. I'm only getting around 100Kbps, which is 1/10 the speed that I was promised by my ISP.

And how do I know if all my settings are okay or not?
My System SpecsSystem Spec
26 Sep 2012   #8
tommyg562000

Windows 7 Professional 64bit
 
 

According to your speedtest screen shot you are getting correct download speeds. I see no problem. 1 megabit per second is approximately 100 kilobytes per second. Don't get your b's confused.
My System SpecsSystem Spec
26 Sep 2012   #9
Cyanide

Windows 7 Home Premium x64 Service Pack 1
 
 

Isn't the unit up on the screenshot 1 megaBYTE per second?
My System SpecsSystem Spec
26 Sep 2012   #10
MilesAhead

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by thepivotstudent View Post
I'm not arguing what you know about the internet, because seeing as I am asking your help you are smarter than I am. I just misunderstood what you are trying to say.

What my ISP promised me was that I'd have 1.05 Mbps Download speed. I'm only getting around 100Kbps, which is 1/10 the speed that I was promised by my ISP.

And how do I know if all my settings are okay or not?
So far I've given 2 suggestions. 1) Measure the speed over a large file download with a binary download news reader.

2) Use the TCP/IP tuner app in the link. You haven't tried either but want to carry this thread on. It's a waste of time.

Make a restore point before you run the TCP/IP tuner in case it gets worse. But I've used that program on XP, Vista and W7 and if the speed didn't go up, it did not go down. It doesn't hurt. Make a restore point just in case though.

Anyone know a nursery rhyme that tells bits from bytes? There must be one. heh heh

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 Internet Speed not being what's advertised?




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