Someone stealing my internet?


  1. Posts : 24
    Windows 7 Professional x64
       #1

    Someone stealing my internet?


    My internet connection is arranged in this way:

    my computer connects to a router, and then the router connects to a modem which connects to the internet.

    Recently, my internet has gone to shit, speedtest.net is showing varying speed, often i will find my internet not working although everything seems fine, a yellow "!" shows up on my tray

    Now I have noticed a few things:

    -When my internet is not working, ipconfig /all shows that "tunnel adapter teredo pseudo-interface" is "media disconnected" (whereas normal it is connected)

    -Windows diagnosis shows when my internet is not working, the problem is because "DNS server not responding"

    -When I restart my modem and router, it takes around 1-2 mins before the WAN lights up, and i noticed sometimes even when my computer is off, the DATA light keeps blinking, with the varying internet speed, im thinking that someone is using my internet

    When i type 192.168.1.1 into my browser, i get into the router, which is a surecom EP4904AX, but i have no idea how to access my modem

    Is my internet being used? or are there other reasons for this? If someone is using my net, how do i kick him out?
      My Computer


  2. Posts : 13,576
    Windows 10 Pro x64
       #2

    Test by going straight from the modem to the pc with a single uniterrupted ethernet cord.

    Your router just may need to be reset. What modem are you using ?

    No one is using your bandwidth unless you are wireless and you do not have a security key setup. Someone could easily jump on.

    Bandwidth always slows down when more people access the net using your provider.

    Run my 1st suggestion.

    Your router could have also gone bad.
      My Computer


  3. Posts : 24
    Windows 7 Professional x64
    Thread Starter
       #3

    Actually, I do have a wifi router connected to my normal router, treat it as a same type of connection as my computer, but I almost never turn it on as it takes up way too much of my bandwidth. I do sometimes leave it on for hours or a few days when i went to camp

    Is it possible for hackers to maintain access to my internet after i turned off my wifi? or rather in what circumstances can people use my internet if they are all connected by cord?
      My Computer


  4. Posts : 24
    Windows 7 Professional x64
    Thread Starter
       #4

    Bump I really need help my net can stop working anytime now
      My Computer


  5. Posts : 4,049
    W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
       #5

    Have you complained to your ISP?

    We had a problem with our service a couple of years ago (and our phone).
    Our ISP couldn't find any problems at their end and contacted Telstra.

    Telstra allegedly sent someone to our house to test our connection (whilst nobody was home of course).
    They claimed there was no problem and if we bothered them about it again, they would charge us a fee!

    About 5 days later, we got a call from Telstra saying that they had discovered that the cables in our street were damaged.
    A few days after that some guys laid new cables for the houses in our street.
      My Computer


  6. Posts : 7,466
    Windows 10 Home Premium 64bit sp1
       #6

    im4eversmart said:
    Actually, I do have a wifi router connected to my normal router, treat it as a same type of connection as my computer, but I almost never turn it on as it takes up way too much of my bandwidth. I do sometimes leave it on for hours or a few days when i went to camp

    Is it possible for hackers to maintain access to my internet after i turned off my wifi? or rather in what circumstances can people use my internet if they are all connected by cord?
    If anyone is stealing your internet on win7 it would show up in the side panel of who is connected under network

    I had someone who was not supposed to be connected on my line as i run a cable connection ,Thus i found out my password is no more and the damn router went to default so i had no password on Mind you i use a old old Linksys 2.4 ghz speed booster router wireless

    To make a long story short i corrected it changed passwords changed everything to wpa-2 and a solid password on here i also do homegroup for all my builds i have in the house which means only the PC i built names and one other family member will have access ---shutting down the person that was on my line for free

    you will see someone on your line if you have your homegroup set up properly so it might just be the service or even your modem going to hell You should test the main line and see if it is abnormal or not and go from there modem main line to pc thats it and see what it does

    My Router --way old school
    Attached Thumbnails Attached Thumbnails Someone stealing my internet?-router.png  
      My Computer


  7. Posts : 13,576
    Windows 10 Pro x64
       #7

    im4eversmart said:
    Bump I really need help my net can stop working anytime now
    You need to try my suggestion if you want to get anywhere.
      My Computer


  8. Posts : 13,576
    Windows 10 Pro x64
       #8

    Solarstarshines said:
    im4eversmart said:
    Actually, I do have a wifi router connected to my normal router, treat it as a same type of connection as my computer, but I almost never turn it on as it takes up way too much of my bandwidth. I do sometimes leave it on for hours or a few days when i went to camp

    Is it possible for hackers to maintain access to my internet after i turned off my wifi? or rather in what circumstances can people use my internet if they are all connected by cord?
    If anyone is stealing your internet on win7 it would show up in the side panel of who is connected under network

    I had someone who was not supposed to be connected on my line as i run a cable connection ,Thus i found out my password is no more and the damn router went to default so i had no password on Mind you i use a old old Linksys 2.4 ghz speed booster router wireless

    To make a long story short i corrected it changed passwords changed everything to wpa-2 and a solid password on here i also do homegroup for all my builds i have in the house which means only the PC i built names and one other family member will have access ---shutting down the person that was on my line for free

    you will see someone on your line if you have your homegroup set up properly so it might just be the service or even your modem going to hell You should test the main line and see if it is abnormal or not and go from there modem main line to pc thats it and see what it does

    My Router --way old school

    Along with a Linksys speedbooster card, this is an excellent router.
      My Computer


 

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