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Windows 7: I have run into an error with my wifi.

28 Sep 2012   #1
davido12345

Windows 7 Home Premium x64
 
 
I have run into an error with my wifi.

I have recently purchased a laptop (an asus k55v). Everything was fine, I could use wifi, but ever since I attached a network cable to my laptop I have not been able to use my wifi. My computer cannot detect wifi. I tried turning it on and off, restarting my pc, system restoring it to a week ago. Please help.
Thanks in advance.


My System SpecsSystem Spec
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28 Sep 2012   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Welcome to Seven Forums,

Have you tried connecting to Public Wi-Fi's(including unsecured networks) and not just from your own Wi-Fi to see if you're able to replicate the issue?

Can you please run the Network Troubleshooter tool from your computer?
Using the Network troubleshooter in Windows 7
My System SpecsSystem Spec
29 Sep 2012   #3
davido12345

Windows 7 Home Premium x64
 
 

Thanks for helping, I can't connect to any wifi network. It simply doesn't detect them at all.
My System SpecsSystem Spec
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29 Sep 2012   #4
davido12345

Windows 7 Home Premium x64
 
 

When I run it, it tries to connect to microsoft.com, but fails.
My System SpecsSystem Spec
02 Oct 2012   #5
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Apologize for the late reply...

Can you see if your laptop has an On/Off wireless switch or button or the F key with the wireless antenna symbol, then press it?
My System SpecsSystem Spec
05 Oct 2012   #6
davido12345

Windows 7 Home Premium x64
 
 

Ok, so I tried that, but it didn't work. So I tried running the troubleshooter again, and apparently this time it found the problem . The problem was the wifi adapter was off. I'm not sure why the wifi button didn't work, also It's wierd how my wifi turns off whenever I use a cable connection. Anyway, thanks for your help in fixing this problem.
My System SpecsSystem Spec
05 Oct 2012   #7
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

That's great news and You're Welcome!
Quote   Quote: Originally Posted by davido12345 View Post
Ok, so I tried that, but it didn't work. So I tried running the troubleshooter again, and apparently this time it found the problem . The problem was the wifi adapter was off. I'm not sure why the wifi button didn't work, also It's wierd how my wifi turns off whenever I use a cable connection. Anyway, thanks for your help in fixing this problem.
My System SpecsSystem Spec
Reply

 I have run into an error with my wifi.




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