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Windows 7: can connect to the internet itself but says limited access


01 Oct 2012   #1

Windows 7 Home Premium 64-bit.
 
 
can connect to the internet itself but says limited access

my laptop, gateway Model NV59C, kept on saying " connected to the internet" "limited access" it's weird since i called up Time warner cable, our internet connection, and linkys, linkys model E1000, they said it's all fine and i'm using another computer and it connects just fine onto the internet. what's going on? please respond to me ASAP thank you very much and have a wonderful day.


My System SpecsSystem Spec
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02 Oct 2012   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Welcome to Seven Forums,

Is this a wireless or wired connection issue? Have you tried both?
If this is a wireless issue, remove all the wireless profiles stored in your computer, then re-connect to your own SSID(wireless network). Here's How.
My System SpecsSystem Spec
02 Oct 2012   #3

Windows 7 Home Premium 64-bit.
 
 

Quote   Quote: Originally Posted by 2xg View Post
Welcome to Seven Forums,

Is this a wireless or wired connection issue? Have you tried both?
If this is a wireless issue, remove all the wireless profiles stored in your computer, then re-connect to your own SSID(wireless network). Here's How.
not yet. What do you mean though? by the way the software for the internet is Cisco and the router itself is a linysys E 1000. I tried both and it's not working at all. i've restarted, unplugged, unwired, replugged everything over and over again but no progress at ALL. please help me
My System SpecsSystem Spec
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02 Oct 2012   #4
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

How are you connecting, thru a wired connection or wireless? Is the issue both connections?

Lets try to Power Cycle your devices for now, please follow this Tutorial.

Also, please post an ipconfig/all output of your computer for review.
Network Posting Tips
My System SpecsSystem Spec
02 Oct 2012   #5

Windows 7 Home Premium 64-bit.
 
 

Quote   Quote: Originally Posted by 2xg View Post
How are you connecting, thru a wired connection or wireless? Is the issue both connections?

Lets try to Power Cycle your devices for now, please follow this Tutorial.

Also, please post an ipconfig/all output of your computer for review.
Network Posting Tips
right now? im using another computer. how am i connecting? wireless. where can i find my ipocnfig?
My System SpecsSystem Spec
02 Oct 2012   #6
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hi.... I think that we've been having a little miscommunication issue here, have you been following all the instructions and links that I've provided you so far? Is there anyone that can assist you with all the suggestions that I've given you so that we can speed up the troubleshooting process.
My System SpecsSystem Spec
02 Oct 2012   #7

Windows 7 Home Premium 64-bit.
 
 

Quote   Quote: Originally Posted by 2xg View Post
Hi.... I think that we've been having a little miscommunication issue here, have you been following all the instructions and links that I've provided you so far? Is there anyone that can assist you with all the suggestions that I've given you so that we can speed up the troubleshooting process.
i'm sorry if i'm really off. yes i did try removing the other networks im connected to and it still didnt work.
My System SpecsSystem Spec
02 Oct 2012   #8
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Post# 4 - Please follow my suggestions and read the 2 links that I have provided you. The ipconfig /all is important, please follow the tutorial. You will have to give us an update on how you are doing, we can't really guess. If you can't follow the instructions, please re-read it again.
My System SpecsSystem Spec
02 Oct 2012   #9

Windows 7 Home Premium 64-bit.
 
 

Quote   Quote: Originally Posted by 2xg View Post
Post# 4 - Please follow my suggestions and read the 2 links that I have provided you. The ipconfig /all is important, please follow the tutorial. You will have to give us an update on how you are doing, we can't really guess. If you can't follow the instructions, please re-read it again.
here's the ipconfig/all


Attached Images
 
My System SpecsSystem Spec
03 Oct 2012   #10
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

damselinofageek - that is incorrect. Here's a different Tutorial on how to run the ipconfig /all, please read it well.

Have you also done the Power cycle?
Quote:
Lets try to Power Cycle your devices for now, please follow this Tutorial.
My System SpecsSystem Spec
Reply

 can connect to the internet itself but says limited access




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