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Windows 7: Cant access internet with new laptop, only limited access


04 Oct 2012   #11

windows 7 home premium 64 bit
 
 

Bump, help please

Thanks


My System SpecsSystem Spec
.

04 Oct 2012   #12

7 x64
 
 

No reason to bump. you have some type of conflict between the router and your WiFi card or the WiFi card is failing and can't get a good connection with the Wifi router. There is Nothing anyone on this site can do to help you. It is more then likely a hardware problem.
My System SpecsSystem Spec
04 Oct 2012   #13

Windows 7 Ultimate x64
 
 

I will take a shot in the dark at this and ask if you can post your ipconfig /all output.

To run ipconfig:

1: Click on the Start Orb.
2: In the search bar type in CMD press enter.
3: once the command prompt opens type in "ipconfig /all" no quotes.
4: After you receive your output you can either use the snipping tool to post the image or you can right click on the command prompt select mark, Highlight all the text, Press enter, Then paste it in here.
My System SpecsSystem Spec
.


04 Oct 2012   #14

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by edwar View Post
No reason to bump. you have some type of conflict between the router and your WiFi card or the WiFi card is failing and can't get a good connection with the Wifi router. There is Nothing anyone on this site can do to help you. It is more then likely a hardware problem.
it cant be hardware failure because i can access the internet in the library via wifi.



Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\kevin tala>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : kevintala-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4313 802.11b/g/n
Physical Address. . . . . . . . . : 00-26-82-76-2D-6F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::50a7:be6e:7ddd:e599%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.229.153(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 301999746
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-8C-2E-E6-D8-D3-85-2F-95-02

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D8-D3-85-2F-95-02
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::fc8d:73d7:a4bd:f002%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, October 04, 2012 2:31:36 PM
Lease Expires . . . . . . . . . . : Friday, October 05, 2012 2:31:35 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 198759301
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-8C-2E-E6-D8-D3-85-2F-95-02

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.wirelessclients.palomar.edu:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\kevin tala>
My System SpecsSystem Spec
04 Oct 2012   #15

Windows 7 Ultimate x64
 
 

Run the Command prompt again, but this time when you type in CMD look for the Icon in the search results right click on it and choose run as administrator then run the commands below.

ipconfig /release
ipconfig /renew


Then run
ipconfig /all

post you're results again.
My System SpecsSystem Spec
04 Oct 2012   #16

7 x64
 
 

The ipconfig data you posted is from having the Eithernet cable connected and the WiFi card has a Default auto Windows IP address, "Autoconfiguration IPv4 Address. . : 169.254.229.153(Preferred)".

That means you are not connected to any Wireless signal at all.
Disconnect the Ethernet cable, Reboot the wireless router, Unplug it from the wall outlet for a second then plug it back in, Click on the WiFi network icon in windows, Find your SSID for your home wireless signal and select connect. you should then have to type in a Password. If you don't have to type in a password or it does not connect at all then you have a problem with the Router.

If you can connect then do another IPconfig.

If you are getting this Limited Connectivity warning without having a connection to a wireless router that is normal.

Much ado about Nothing.
My System SpecsSystem Spec
05 Oct 2012   #17

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by edwar View Post
The ipconfig data you posted is from having the Eithernet cable connected and the WiFi card has a Default auto Windows IP address, "Autoconfiguration IPv4 Address. . : 169.254.229.153(Preferred)".

That means you are not connected to any Wireless signal at all.
Disconnect the Ethernet cable, Reboot the wireless router, Unplug it from the wall outlet for a second then plug it back in, Click on the WiFi network icon in windows, Find your SSID for your home wireless signal and select connect. you should then have to type in a Password. If you don't have to type in a password or it does not connect at all then you have a problem with the Router.

If you can connect then do another IPconfig.

If you are getting this Limited Connectivity warning without having a connection to a wireless router that is normal.

Much ado about Nothing.
Ok i unplugged the ethernet cable and i unplugged the router and plugged it back in. Then i tried to connect to the router again I didnt have to put in a password, I guess it was saved...? heres the results of the ipconfig /all



Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /release

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::50a7:be6e:7ddd:e599%11
Autoconfiguration IPv4 Address. . : 169.254.229.153
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::fc8d:73d7:a4bd:f002%10
Default Gateway . . . . . . . . . :

Tunnel adapter isatap.{BD366916-C320-49E9-82D1-AB7CB34CECBE}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>ipconfig /renew

Windows IP Configuration

An error occurred while renewing interface Wireless Network Connection : unable
to contact your DHCP server. Request has timed out.

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::50a7:be6e:7ddd:e599%11
Autoconfiguration IPv4 Address. . : 169.254.229.153
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Link-local IPv6 Address . . . . . : fe80::fc8d:73d7:a4bd:f002%10
IPv4 Address. . . . . . . . . . . : 192.168.1.7
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Tunnel adapter isatap.{BD366916-C320-49E9-82D1-AB7CB34CECBE}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : kevintala-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4313 802.11b/g/n
Physical Address. . . . . . . . . : 00-26-82-76-2D-6F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::50a7:be6e:7ddd:e599%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.229.153(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 301999746
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-8C-2E-E6-D8-D3-85-2F-95-02

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D8-D3-85-2F-95-02
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::fc8d:73d7:a4bd:f002%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, October 05, 2012 1:21:16 PM
Lease Expires . . . . . . . . . . : Saturday, October 06, 2012 1:21:15 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 198759301
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-8C-2E-E6-D8-D3-85-2F-95-02

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{BD366916-C320-49E9-82D1-AB7CB34CECBE}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>
My System SpecsSystem Spec
05 Oct 2012   #18

windows 7 home premium 64 bit
 
 

I did the release and renew but it said error when i tried to renew.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /release

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::50a7:be6e:7ddd:e599%11
Autoconfiguration IPv4 Address. . : 169.254.229.153
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::fc8d:73d7:a4bd:f002%10
Default Gateway . . . . . . . . . :

Tunnel adapter isatap.{BD366916-C320-49E9-82D1-AB7CB34CECBE}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>ipconfig /renew

Windows IP Configuration

An error occurred while renewing interface Wireless Network Connection : unable
to contact your DHCP server. Request has timed out.

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::50a7:be6e:7ddd:e599%11
Autoconfiguration IPv4 Address. . : 169.254.229.153
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Link-local IPv6 Address . . . . . : fe80::fc8d:73d7:a4bd:f002%10
IPv4 Address. . . . . . . . . . . : 192.168.1.7
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Tunnel adapter isatap.{BD366916-C320-49E9-82D1-AB7CB34CECBE}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : kevintala-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4313 802.11b/g/n
Physical Address. . . . . . . . . : 00-26-82-76-2D-6F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::50a7:be6e:7ddd:e599%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.229.153(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 301999746
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-8C-2E-E6-D8-D3-85-2F-95-02

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D8-D3-85-2F-95-02
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::fc8d:73d7:a4bd:f002%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, October 05, 2012 1:21:16 PM
Lease Expires . . . . . . . . . . : Saturday, October 06, 2012 1:21:15 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 198759301
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-8C-2E-E6-D8-D3-85-2F-95-02

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{BD366916-C320-49E9-82D1-AB7CB34CECBE}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>
My System SpecsSystem Spec
05 Oct 2012   #19

7 x64
 
 

Ok I have reviewed all your posts in this thread and I did not see what make and model router you are using. Please post the make and model number of the router you are using.

As to the Wireless (WiFi) connection you Do Not have one. The IP address the WiFi card in your computer is getting is a Generic Windows IP address handed out by Windows to any and all Network cards when it can not get one from a routers DHCP server. That is the 169.254.x.x address.

So you do not have a REAL IP address for your WiFi card.
My System SpecsSystem Spec
05 Oct 2012   #20

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by edwar View Post
Ok I have reviewed all your posts in this thread and I did not see what make and model router you are using. Please post the make and model number of the router you are using.

As to the Wireless (WiFi) connection you Do Not have one. The IP address the WiFi card in your computer is getting is a Generic Windows IP address handed out by Windows to any and all Network cards when it can not get one from a routers DHCP server. That is the 169.254.x.x address.

So you do not have a REAL IP address for your WiFi card.
MY router is :Verizon Actiontec MI424-WR Rev.F

So not having a real ip address is stopping me from getting internet through wifi? And what can I do to get a real ip address?

Thanks.
My System SpecsSystem Spec
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 Cant access internet with new laptop, only limited access




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