New Windows 7 Ultimate install, no internet connection

Hi folks,

I've installed Windows 7 Ultimate 32 bit on a friend's laptop. I can connect to a local unsecure network and I've updated drivers etc. Yet when I try to connect to my secure network I get the "unidentified network" message. She also gets it on her network. It's an Acer Aspire 5720 and the wireless card is an Atheros AR5007EG. I've also tried connecting via ethernet but still no connection.

Paul

It's a problem with the AR5000 series WiFi cards. For some odd reason they don't support WPA2 security.

Look at this Google search.

https://www.google.com/search?q=Athe...w=1280&bih=939

Have you installed the chipset driver...sometimes the chipset driver has the LAN driver in with it.

Well after looking at Acer's website...there seems to be no support for windows 7. It's all for vista...that might be a big problem....

Acer Europe - Service & Support, Drivers & Utilities, Downloads, Notebook, Aspire 5720

bassfisher6522 said:

Well after looking at Acer's website...there seems to be no support for windows 7. It's all for vista...that might be a big problem....

Acer Europe - Service & Support, Drivers & Utilities, Downloads, Notebook, Aspire 5720

I formatted and installed Vista and I'm still having the same problem. I installed the latest drivers (by connecting to an open network) but when I try to connect to my home network I get Unidentified Network local access only. This is via wifi and ethernet.

Paul

I should also add my ISP is BT Infinity with the Homehub 2 and my friends is Sky Broadband. It can connect to a neighbour's open BT network but that's it.

Paul

And here's the result from ipconfig/all


Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Brennan>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Brennan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-1F-E2-8E-EF-44
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2cc5:ec01:3e4b:8f0e%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.143.14(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 268443618
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-00-B2-7C-00-1E-EC-55-E7-CB

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 00-1E-EC-55-E7-CB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{1B2757E5-DEEA-4AC1-B4A6-D7264418E
EF7}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{5F5DC910-930F-464D-8DE2-86B7D7528
DBE}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Brennan>

chev65 said:

The drivers in the link below are for Windows 7, follow the instructions for using WinRAR to extract them.

Laptop Drivers: Atheros AR5007EG Wireless Network Adapter Windows 7 Driver and Installation

The file has been removed. I'm pretty sure it's the same driver I tried before I reverted back to Windows Vista.


Paul

Link about this problem with the Atheros 5007eg, yes it's a driver problem so the latest one should help, any driver with WHQL rating will work with WPA2.

Atheros AR5007EG & AR5007 Problems | Tech Support Forum