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Windows 7: Can't connect to wireless network ! incomprehensible!

17 Oct 2012   #1
Technoir

Windows 7 64 bit
 
 
Can't connect to wireless network ! incomprehensible!

Hi,

I'm pulling my hair out on this one. My connection to my residence wireless network suddenly stopped working, when everyone else in the residence is still able to connect! Writing from my local library now..where I have no connection issues


Specs:
Gateway NV52
AMD Athlon 64 X2 Ql-65
4GB Memory
Windows 7 64-bit
Atheros AR5B93 Wireless Network Adapter



Windows Network Diagnostics Publisher details:

Issues found: Problem with wireless adapter or access point

Detected
Reset the wireless adapter Completed
Investigate router or access point issues Completed
Refer to Windows Help and Support for more information about wireless connectivity problems Completed

Issues found Detection details

 Problem with wireless adapter or access point Detected

Reset the wireless adapter Completed


Network Diagnostics Log
File Name: BA9EE5F2-2ACA-4F3A-A4AE-6E2B8A64EEEA.Repair.1.etl



Investigate router or access point issues Completed

If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device back on or plug it back into the power outlet. To restart a router or access point that has a built-in battery, press and quickly release the Reset button.

Network Diagnostics Log
File Name: 8413489A-A244-4F08-9472-C25DCFD38F18.Repair.4.etl



Refer to Windows Help and Support for more information about wireless connectivity problems Completed

Windows cannot resolve your wireless connectivity issue.

Detection details

Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:

Network adapter Wireless Network Connection driver information:

Description . . . . . . . . . . : Atheros AR5B93 Wireless Network Adapter
Manufacturer . . . . . . . . . : Atheros Communications Inc.
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 2.0.0.74
Inf File Name . . . . . . . . . : C:\Windows\INF\netathrx.inf
Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:37:24 PM
Section Name . . . . . . . . . : ATHR_DEV_OS61_E006105B.ndi
Hardware ID . . . . . . . . . . : pci\ven_168c&dev_002a&subsys_e01f105b
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9


Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
Interface GUID: 555e83d2-e69c-4749-b357-37be548f1480
Interface name: Atheros AR5B93 Wireless Network Adapter
Interface type: Native WiFi

Connection incident diagnosed
Auto Configuration ID: 23
Connection ID: 29

Connection status summary
Connection started at: 2012-10-17 13:07:12-939
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success

List of visible access point(s): 42 item(s) total, 42 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
90-F6-52-82-69-AA Infra <unknown> -80 1 42 Jardine
E8-39-DF-BB-44-0C Infra <unknown> -89 1 (Unnamed Network)
EA-39-DF-BB-44-0F Infra <unknown> -90 1 (Unnamed Network)
00-23-CD-3C-00-8C Infra g -91 1 PD
06-24-A5-BC-0E-E2 Infra <unknown> -88 1 Buffaloku-G-AES
00-24-A5-BC-0E-E2 Infra g -88 1 Buffaloku-G-TKIP
0E-24-A5-BC-0E-E2 Infra g -84 1 Buffaloku-G-WEP
00-15-EB-4D-73-C5 Infra g -78 6 Wylun
90-F6-52-96-97-28 Infra <unknown> -67 6 ANDREWSMUM-PC_Network
00-25-9C-BB-EF-AC Infra <unknown> -89 6 USER-PC_Network
58-6D-8F-BE-94-79 Infra <unknown> -77 6 Juicy
00-24-01-74-FD-35 Infra <unknown> -86 7 Rabbit
08-10-74-A8-A7-52 Infra <unknown> -89 6 zhouzhou
20-AA-4B-61-4D-76 Infra <unknown> -61 10 home
B8-A3-86-8D-FF-40 Infra <unknown> -92 11 POS
5C-D9-98-F3-AB-EC Infra <unknown> -89 11 Judy's Network
F4-C7-14-7F-8D-F0 Infra g -86 8 NextG-7F8DF0
F4-C7-14-09-B0-1E Infra g -88 8 HSDPA123
F4-EC-38-E5-74-26 Infra <unknown> -87 6 kitchenhidden
00-0D-0B-EA-1E-E4 Infra g -77 3 leung
00-15-EB-51-C9-F8 Infra g -78 4 (Unnamed Network)
F8-D1-11-4C-69-86 Infra <unknown> -89 4 uhair club
00-25-12-63-DF-C6 Infra g -82 5 (Unnamed Network)
14-D6-4D-74-71-EA Infra g -95 5 SY
00-25-22-2F-36-A0 Infra <unknown> -93 9 FKGL
00-11-6B-17-3C-AA Infra <unknown> -84 9 ajhome
00-11-6B-4E-8F-60 Infra g -86 1 leung2
00-25-12-63-DF-C7 Infra g -81 5 (Unnamed Network)
D8-5D-4C-A0-9B-04 Infra <unknown> -92 5 SONY-VAIO_Network
C8-3A-35-16-A5-D0 Infra g -84 1 PearlPearl
00-15-EB-4D-73-C7 Infra g -76 6 (Unnamed Network)
64-70-02-99-68-A2 Infra <unknown> -92 7 44jar4f
00-13-10-7C-90-F0 Infra g -89 6 cdshk
00-22-3F-9A-44-4B Infra <unknown> -90 2 Peshawar
00-15-EB-4E-F5-7D Infra g -86 10 CAAF
00-22-2D-4D-65-AC Infra <unknown> -90 1 S-ELITE
00-22-93-44-E3-59 Infra g -93 8 clszls
90-F6-52-C1-3B-AC Infra <unknown> -85 1 TP-LINK_C13BAC
74-EA-3A-D2-F8-62 Infra g -92 11 TP-LINK_D2F862
00-0C-41-B3-2D-0C Infra b -93 8 wongstr
00-24-01-17-E2-57 Infra g -89 6 DRPRO-CWB-C
00-1E-73-C1-B1-DA Infra g -87 4 (Unnamed Network)

Connection History

Information for Auto Configuration ID 23

List of visible networks: 47 item(s) total, 47 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 40 Yes 42 Jardine
Infra <unknown> Yes 16 Yes (Unnamed Network)
Infra <unknown> Yes 48 Yes (Unnamed Network)
Infra <unknown> Yes 38 Yes (Unnamed Network)
Infra g Yes 12 Yes PD
Infra <unknown> Yes 14 Yes Xenri 6/F
Infra <unknown> Yes 18 Yes Buffaloku-G-AES
Infra g Yes 18 Yes Buffaloku-G-TKIP
Infra g Yes 32 Yes Buffaloku-G-WEP
Infra g Yes 44 Yes Wylun
Infra <unknown> Yes 66 Yes ANDREWSMUM-PC_Network
Infra <unknown> Yes 16 Yes USER-PC_Network
Infra <unknown> Yes 46 Yes Juicy
Infra <unknown> Yes 28 Yes Rabbit
Infra <unknown> Yes 16 Yes zhouzhou
Infra <unknown> Yes 72 Yes home
Infra <unknown> Yes 10 Yes POS
Infra <unknown> Yes 16 Yes Judy's Network
Infra <unknown> Yes 32 Yes XBAR
Infra g Yes 28 Yes NextG-7F8DF0
Infra g Yes 18 Yes HSDPA123
Infra <unknown> Yes 26 Yes kitchenhidden
Infra g Yes 46 Yes leung
Infra <unknown> Yes 16 Yes uhair club
Infra g Yes 18 Yes SY
Infra <unknown> Yes 8 Yes FKGL
Infra <unknown> Yes 32 Yes ajhome
Infra <unknown> Yes 88 Yes CHAMP
Infra g Yes 28 Yes leung2
Infra g Yes 12 Yes renthereagain
Infra <unknown> Yes 6 Yes Sirius
Infra g Yes 18 Yes StrayCat 2
Infra <unknown> Yes 10 Yes SONY-VAIO_Network
Infra g Yes 32 Yes PearlPearl
Infra <unknown> Yes 10 Yes 44jar4f
Infra g Yes 16 Yes cdshk
Infra <unknown> Yes 12 Yes Peshawar
Infra g Yes 28 Yes CAAF
Infra <unknown> Yes 14 Yes S-ELITE
Infra g Yes 8 Yes clszls
Infra <unknown> Yes 30 Yes TP-LINK_C13BAC
Infra g Yes 14 Yes (Unnamed Network)
Infra g No 12 Yes TP-LINK_D2F862
Infra b Yes 8 Yes wongstr
Infra g Yes 16 Yes DRPRO-CWB-C
Infra g Yes 10 Yes HAM-VR2
Infra <unknown> Yes 10 Yes OoedithoO

List of preferred networks: 26 item(s)
Profile: cdshk
SSID: cdshk
SSID length: 5
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: freegovwifi-e
SSID: freegovwifi-e
SSID length: 13
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: home
SSID: home
SSID length: 4
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Profile: TP-LINK_969728
SSID: TP-LINK_969728
SSID length: 14
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: 001601AE7AFE
SSID: 001601AE7AFE
SSID length: 12
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: #HKAirport Free WiFi
SSID: #HKAirport Free WiFi
SSID length: 20
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: apartment10e
SSID: apartment10e
SSID length: 12
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Dragoinn_AP3
SSID: Dragoinn_AP3
SSID length: 12
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: dxy-77193
SSID: dxy-77193
SSID length: 9
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: UNIGE
SSID: UNIGE
SSID length: 5
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: maxspot
SSID: maxspot
SSID length: 7
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Butterfly On Wellington
SSID: Butterfly On Wellington
SSID length: 23
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: 1645 7401
SSID: 1645 7401
SSID length: 9
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: epfl
SSID: epfl
SSID length: 4
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: eduroam
SSID: eduroam
S


Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
Initialize status: Success

Information for connection being diagnosed
Interface GUID: 555e83d2-e69c-4749-b357-37be548f1480
Interface name: Atheros AR5B93 Wireless Network Adapter
Interface type: Native WiFi

Result of diagnosis: There may be problem





Network Diagnostics Log
File Name: BA9EE5F2-2ACA-4F3A-A4AE-6E2B8A64EEEA.Diagnose.0.etl



Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab


Collection information
Computer Name: OWNER-PC
Windows Version: 6.1
Architecture: amd64
Time: Wednesday, October 17, 2012 1:07:48 PM
Publisher details
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 1.0
Publisher: Microsoft Windows


My System SpecsSystem Spec
.
17 Oct 2012   #2
edwar

7 x64
 
 

Please post an ipconfig /all from a Cmd Prompt.

Could be they have blocked your MAC address from connecting because of some violation?

What is the SSID name of your WiFi router you are trying to connect to.
My System SpecsSystem Spec
18 Oct 2012   #3
Technoir

Windows 7 64 bit
 
 

Hi, thanks for your reply.

Not a computer expert unfortunately. I opened Cmd Prompt; what do you mean by "Post an ipconfig /all" ?
I also found "ipconfig.exe" in the Run dialog box....?

Network info:
Name: home
Signal: Excellent
Security: WPA2-PSK
Radio Type: 802.11n
SSID: home

I also ran 'event log' and got this:

FIRST ERROR:
Another computer on network has same IP address.

The IP address lease 192.168.1.101 for the Network Card with network address 0x00265E6AEE4C has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

Log name: Microsoft-Windows DHCP Client Events/Admin
Source: Dhcp-Client
Event ID: 1002
Level : Error
User : LOCAL SERVICE
OpCode : IpLeaseDenied
Logged: 10/17/2012
Task Category: Address Configuration State Event
…………..
Details
Events Data:
Address1 1694607552
HWLength 6
HWAddress 00265E6AEE4C
Address2 0

SECOND ERROR:
The system detected an address conflict for IP address 192.168.1.101 with the system having network hardware address 00-60-0A-01-63-5F. Network operations on this system may be disrupted as a result.
Log Name: System
Source: Tcpop
Event ID 4199
Level: Error
192.168.1.101
00-60-0A-01-63-5F
0000000003002C0000000000671000C0020000000000000000000000000000000000000000000000
________________________________________
Binary data:
In Words
0000: 00000000 002C0003 00000000 C0001067
0008: 00000002 00000000 00000000 00000000
0010: 00000000 00000000
In Bytes
0000: 00 00 00 00 03 00 2C 00 ......,.
0008: 00 00 00 00 67 10 00 C0 ....g..
0010: 02 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

THIRD ERROR (there are dozens of the same error in a row):
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x00265E6AEE4C. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.


Log Name: Microsoft-Windows-DHCP Client Events/Admin
Ource: Dhcp-Client
Event ID 1001
Level: Error
OpCode: IpAddressNotAssigned
Task Category: Address Configuration State Event
Event Data:

HWLength: 6
HWAddress 00265E6AEE4C
StatusCode 121
My System SpecsSystem Spec
.

18 Oct 2012   #4
edwar

7 x64
 
 

Open a Command Prompt and type ipconfig /all hit the enter key. Copy and paste it into a post in this thread.

From the other report you posted something is taking the IP address your computer is looking to get.

Do you "YOU" have a broadband connection, DSL or Cable, in "YOUR" home? And do "YOU" have a Wireless Router connected to "YOUR" Broardband connection.
Or are you connecting to a communal WiFi connection? As it looks you are piggy backing on someone elses WiFi signal without permission and they have SHUT YOU OUT.
My System SpecsSystem Spec
19 Oct 2012   #5
Technoir

Windows 7 64 bit
 
 

Thanks, I attached the Command Prompt screenshot. I just found out how to copy the content but am away from where the issue is.

I rent an apartment and was provided with a Network name + password (WiFi connection only, single WiFi router in the hallway). The signal is provided to all residents and all have the same password. There is no reason for being shut out from it, and the landlord can't figure out why I can't connect (he tried bringing his iPad and could connect right away). I am the only one who can't!

Is there a way to change my IP address? I sometimes get messages indicating "someone else has the same IP address". Could this be the source of the problem?

Thanks!


Attached Thumbnails
Can't connect to wireless network ! incomprehensible!-command-prompt.jpg  
My System SpecsSystem Spec
19 Oct 2012   #6
Technoir

Windows 7 64 bit
 
 

Hi again,

I attempted to change my IP address by entering "ipconfig /release" then "ipconfig /renew", and the following appeared (in Command Prompt):


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Owner>ipconfig/release

Windows IP Configuration

No operation can be performed on Wireless Network Connection 2 while it has its
media disconnected.
No operation can be performed on Local Area Connection while it has its media di
sconnected.


Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::40d9:9116:76f7:e52e%11
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3094:1e7:f5ee:fee7
Link-local IPv6 Address . . . . . : fe80::3094:1e7:f5ee:fee7%19
Default Gateway . . . . . . . . . : ::

Tunnel adapter Reusable ISATAP Interface {850A8D0D-A574-4B6E-AE87-728160318A00}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{555E83D2-E69C-4749-B357-37BE548F1480}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Users\Owner>ipconffig/renew
'ipconffig' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Owner>ipconfig/renew

Windows IP Configuration

No operation can be performed on Wireless Network Connection 2 while it has its
media disconnected.
No operation can be performed on Local Area Connection while it has its media di
sconnected.

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::40d9:9116:76f7:e52e%11
IPv4 Address. . . . . . . . . . . : 10.17.1.24
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 10.17.3.254

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3c49:1f84:f5ee:fee7
Link-local IPv6 Address . . . . . : fe80::3c49:1f84:f5ee:fee7%19
Default Gateway . . . . . . . . . : ::

Tunnel adapter Reusable ISATAP Interface {850A8D0D-A574-4B6E-AE87-728160318A00}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{555E83D2-E69C-4749-B357-37BE548F1480}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Users\Owner>
My System SpecsSystem Spec
19 Oct 2012   #7
edwar

7 x64
 
 

What is the SSID of the routers WiFi Signal? Do you see that SSID in the list of available WiFi connections?

Right you have no connection. That is because you are not connecting to any WiFi signal.
My System SpecsSystem Spec
19 Oct 2012   #8
Technoir

Windows 7 64 bit
 
 

Yes I can see a list of WiFi networks in range, including the one ("home") I was given the password to.
My System SpecsSystem Spec
19 Oct 2012   #9
edwar

7 x64
 
 

Quote   Quote: Originally Posted by Technoir View Post
Yes I can see a list of WiFi networks in range, including the one ("home") I was given the password to.
And what happens when you Click On that Home WiFi network, Does it ask for a password?
My System SpecsSystem Spec
24 Dec 2012   #10
tooch420

Windows 7 Home
 
 

I get the same thing, i can see the wireless network, click on it, enter security key(passphrase) and after few seconds it pops up and tells me "unable to connect to ...my wireless network..

Win7 laptop;fresh install;no updates;no programs in yet
My System SpecsSystem Spec
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 Can't connect to wireless network ! incomprehensible!




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