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Windows 7: PC won't recognize Xbox 360

20 Oct 2012   #1
jocoz

win7 home premium 64bit
 
 
PC won't recognize Xbox 360

Hello everyone!
I have a problem that is about to make me mad! I just purchased a Xbox 360 and I am trying to stream files/media center with my windows 7 home 64 bit OS PC. Both my devices are connected wirelessly to my router (Model Belkin N600) and they can't both access internet/xbox Live. The Xbox is showing up in the network map (picture 1, yes my OS is in french). The problem is that it doesn't show up on my media devices in my homegroup page (picture 2) even with media sharing enabled (picture 3). I tried many options to troubleshoot my problem and read many forums. I first plugged the xbox with a network cable directly into my PC. Everything worked flawlessly. I concluded that it was likely to be a networking problem. I also did try to hook up my xbox with a cable to the router instead of connecting wirelessly but it didn't work. I did disable every firewall (windows and router firewalls) and antivirus I have (McAfee Virusscan enterprise 8.8)...still no sucess. I did make sure a had UPnP enabled in my router as well as in windows services. I am 100% certain both the devices are on the same network and submask. I have media extender services enabled as well. I read something about the multicast router option but I couldn't find options about it in my router and I can't even tell if it is important for Xbox recognition my the pc.

Now, here I am, clueless and asking for help.




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PC won't recognize Xbox 360-picture-1.png   PC won't recognize Xbox 360-picture-2.png   PC won't recognize Xbox 360-picture-3.png  
My System SpecsSystem Spec
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21 Oct 2012   #2
nckfrtg28

Mac OS X 10.9
 
 

My System SpecsSystem Spec
22 Oct 2012   #3
jocoz

win7 home premium 64bit
 
 

I added port 80 since i had all others opened already. 192.168.2.20 is my computer's IP adress. It is still not working. If you wonder what ar the other ports, it's the ones xbox wants me to open when i troubleshoot pc connection directly on the console. I also made rules on windows firewall inbound and outbount on all these ports.


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PC won't recognize Xbox 360-picture4.png  
My System SpecsSystem Spec
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22 Oct 2012   #4
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Other than McAfee, do you really think that you should be having any problems doing the most basic task like connecting to a Microsoft made Device like an Xbox from a Windows machine?

Uninstall McAfee, connect to Xbox, reinstall McAfee.
My System SpecsSystem Spec
22 Oct 2012   #5
jocoz

win7 home premium 64bit
 
 

Thanks for your reply. I'll try it tonight. I just assumed McAfee was fine because the xbox was recognized when I plugged the Xbox directly to computer. I'll post some news later.
My System SpecsSystem Spec
22 Oct 2012   #6
nckfrtg28

Mac OS X 10.9
 
 

Have you tired all of these steps? http://support.xbox.com/en-US/xbox-3...er-mcewindows7
My System SpecsSystem Spec
22 Oct 2012   #7
jocoz

win7 home premium 64bit
 
 

yes I did. Several times
My System SpecsSystem Spec
22 Oct 2012   #8
nckfrtg28

Mac OS X 10.9
 
 

I would try resetting the router then.
My System SpecsSystem Spec
22 Oct 2012   #9
jocoz

win7 home premium 64bit
 
 

Quote   Quote: Originally Posted by chev65 View Post
Other than McAfee, do you really think that you should be having any problems doing the most basic task like connecting to a Microsoft made Device like an Xbox from a Windows machine?

Uninstall McAfee, connect to Xbox, reinstall McAfee.
I uninstalled antivirus and nothing changed, even with both firewalls down

@nckfrtg28: I did reset router but nothing changed
My System SpecsSystem Spec
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 PC won't recognize Xbox 360




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