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Windows 7: Will browse but unable to download anything ?


27 Oct 2012   #1

32 bit ultimate
 
 
Will browse but unable to download anything ?

I have a Dell 9200 (4GB ram) just did a clean install of Windows 7 64bit.

All went OK ... but now in a strange position ... it can browse internet no problem, get to any any sites ... but will not download anything ?
When I click on download .. normal download box opens but nothing in the 'download To' or' Transfer rate' fields. Eventually they time out and drop.
The top bar of download window shows 0% and does not change.

And nothing is ever downloaded.

Tried several sites nothing will download.


It has however downloaded many windows updates and installed them, so it must be able to get data OK..

Only thing other than standard install is after OS loaded I moved the default user profile location (as per tech doc here)
I have tried different ports on router .. and even swapped ports & cables of PC's that are working ... still dame .. browses happily, but no downloads.

First thing I want to download is anti-virus ... cant even download Kaspersky file.

On network & sharing .. it shows that connected to LAN ... and if I open the LA icon .. it does show as active and happily sending & receiving

I could start again and do install again ... but to save time is there anything I can do here ?





My System SpecsSystem Spec
.

27 Oct 2012   #2

Windows 7 Ultimate x64
 
 

Hi is this wireless or wired issue?

1. Have you tried a different browser to see if the issue persists.

2. Review local firewall settings.
My System SpecsSystem Spec
27 Oct 2012   #3

32 bit ultimate
 
 

It is wired.
No issue with connection tried another pc in same port no problem.
I can't try another browser as I can't download anything.
This was a clean install.
Network was fine before this.
Firewall is whatever Windows 7 puts in, not installed anything yet.
My System SpecsSystem Spec
.


28 Oct 2012   #4

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by sargan View Post
I have a Dell 9200 (4GB ram) just did a clean install of Windows 7 64bit.

All went OK ... but now in a strange position ... it can browse internet no problem, get to any any sites ... but will not download anything ?
When I click on download .. normal download box opens but nothing in the 'download To' or' Transfer rate' fields. Eventually they time out and drop.
The top bar of download window shows 0% and does not change.

And nothing is ever downloaded.

Tried several sites nothing will download.


It has however downloaded many windows updates and installed them, so it must be able to get data OK..

Only thing other than standard install is after OS loaded I moved the default user profile location (as per tech doc here)
I have tried different ports on router .. and even swapped ports & cables of PC's that are working ... still dame .. browses happily, but no downloads.

First thing I want to download is anti-virus ... cant even download Kaspersky file.

On network & sharing .. it shows that connected to LAN ... and if I open the LA icon .. it does show as active and happily sending & receiving

I could start again and do install again ... but to save time is there anything I can do here ?

It sounds like winsock or TCP/IP could be messed up.

Winsock entries tells Windows 7 how to access your network services. Additionally, your TCP/IP protocol can be corrupted. The TCP/IP protocol is a stack of 4 layers that includes several transport layers, but when this stack is corrupt you will constantly have connectivity issues.

Type the following two commands into an elevated command prompt and hit enter after each. Reboot the machine and see if anything changes.


netsh winsock reset catalog (reset winsock entries)

netsh int ip reset reset.log hit (reset TCP/IP stack)
My System SpecsSystem Spec
28 Oct 2012   #5

32 bit ultimate
 
 

no just did that & reboot, still browses anywhere OK ... but can't download anything.
Even tried save as .. it lets me choose location OK .. but again download fails.

The fact that it can browse and receives all MS updates OK ... confirms physical connection is all OK.
My System SpecsSystem Spec
28 Oct 2012   #6

Windows 7 Ultimate x64
 
 

As a test sargan please turn off the wndows firewall and restart computer then try and download off the internet.

Try downloading kaspersky first.

Please straight after test re-enable firewall.
My System SpecsSystem Spec
28 Oct 2012   #7

32 bit ultimate
 
 

just tried that ... still the same ... do download still browse OK
My System SpecsSystem Spec
28 Oct 2012   #8

32 bit ultimate
 
 

I gave up ... and re-installed Windows 7 again.

This time it will allow me to download .
Thanks for trying.
My System SpecsSystem Spec
28 Oct 2012   #9

Windows 7 Ultimate x64
 
 

I am glad that your issue is sorted i am sorry it took a clean install to do it and we did not pinpoint the problem.

Thanks for posting your resolution.
My System SpecsSystem Spec
28 Oct 2012   #10

32 bit ultimate
 
 

As I had not yet installed any software other than OS, it made sense to do it.
My System SpecsSystem Spec
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 Will browse but unable to download anything ?




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