Connected to wifi router, can't connect to internet

I just tried disabling both my AV and my firewall, then running ipconfig /renew again, and got the same error.
It also appears that I can connect to other wifi networks fine. It's only having problems with the wifi in my apartment.

Can you go into Device Manager and disable both the Msoft Virtual WiFi mini port adaptor and the Bluetooth connection then check to see if anything changes.

Have you tried running the sfc/scannow command to see if there are any system files missing or corrupted?

I disabled the Virtual WiFi mini port adapter and disconnected my bluetooth dongle, nothing changed.

Running sfc /scannow didn't find any integrity violations.

What about the logs on the wireless router? Check those logs (turn them on if they're not on). Does it see the laptop at all? Is the laptop's MAC address (see ipconfig /all) showing up in the list of connected servers? Does it have a DHCP log that shows what IP address is associated with each system? Can you ping the laptop from the wireless router (most wireless routers have a 'PING' function in their web UI)?

Not sure if this is important, but it's a desktop, not a laptop.
THe logs show the IP addresses, but we use dynamic IP so I'm not sure if that helps.
I don't see an option to ping the computer in the web UI. It's a Netgear router if that matters.

frozensun516 said:

I don't see an option to ping the computer in the web UI. It's a Netgear router if that matters.

Don't happen to have a Netgear router handy, but last time I did it was in a "Tools" tab somewhere.

Can you ping the computer from other computers on the network?

Does the Netgear router show a MAC address and IP address for every computer on the network?