DNS server not responding even after uninstalling Bonjour

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  1. Posts : 9
    Windows 7 64 bit
       #1

    DNS server not responding even after uninstalling Bonjour


    Hi everyone. I recently got a new iPhone (I'm actually having to post from it now) and like many others, I also encountered the issue with bonjour causing DNS issues. So I uninstalled it and iTunes. However, I am still getting the "Dns is not responding" error. I tried the suggestion of changing the addresses to 8 8 8 8 and 8 8 4 4, and that seems to let me use google with very fast speeds but not much else. I'm not sure what else to do.
    Attached Thumbnails Attached Thumbnails DNS server not responding even after uninstalling Bonjour-image.jpg  
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  2. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #2

    The problem that Bonjour causes is usually the Unidentified Network problem. You might want to check in Windows services to make sure Bonjour is either remove or disabled.

    The latest round of DNS server problems was created by McAfee A/V.
    http://us.mcafee.com/root/fix.html?eolexm=vste

    You might want to try the steps in the link below to fix your DNS problem.
    http://atechjourney.com/dns-server-n...rror-fix.html/
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  3. Posts : 9
    Windows 7 64 bit
    Thread Starter
       #3

    Well I definitely don't have mcaffe installed and never have. And I can't seem to find bonjour anywhere in my services, unless its called something else. . .

    Oh and I should also mention that ipv6 is showing up as having "no network access"
    Last edited by Avidly awaiting; 10 Nov 2012 at 12:45. Reason: More info
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  4. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #4

    Avidly awaiting said:
    Well I definitely don't have mcaffe installed and never have. And I can't seem to find bonjour anywhere in my services, unless its called something else. . .

    Oh and I should also mention that ipv6 is showing up as having "no network access"
    IPv6 always says that as most of us are still using IPv4 to access the internet.

    You should go down the list in the last link I posted which shows how to fix this type of problem.
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  5. Posts : 9
    Windows 7 64 bit
    Thread Starter
       #5

    Sorry for the delay, the problem went away on its own so I thought it was solved, but it started acting up again. Tried all of the suggestions in that link plus a few more I found with no luck

    I also performed some ping tests which came back perfectly. Every other program on my computer is able to use the Internet except the three browsers I have installed
    Last edited by Avidly awaiting; 14 Nov 2012 at 20:45. Reason: More info
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  6. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #6

    Avidly awaiting said:
    Well I definitely don't have mcaffe installed and never have. And I can't seem to find bonjour anywhere in my services, unless its called something else. . .

    Oh and I should also mention that ipv6 is showing up as having "no network access"
    Yes bonjour is called something else, it will say ID string followed by a bunch of numbers and it's usually at the top of the Windows services page, you need to disable that one as it causes problems on many systems.

    As for the browser's not being able to go anywhere, that usually has to do with winsock or the TCP/IP stack being corrupted.

    Winsock entries tells Windows 7 how to access your network services. Additionally, your TCP/IP protocol can be corrupted. The TCP/IP protocol is a stack of 4 layers that includes several transport layers, but when this stack is corrupt you will constantly have connectivity issues. Type the following two commands one at a time into an elevated command prompt, hit enter after each one then reboot the machine.
    netsh winsock reset catalog (reset winsock entries)

    netsh int ip reset reset.log hit (reset TCP/IP stack)

    If you are only able to go to Google sites that may have to do with an outdated modem being used.
    Last edited by chev65; 16 Nov 2012 at 12:49.
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  7. Posts : 9
    Windows 7 64 bit
    Thread Starter
       #7

    Couldn't find anything called ID string, so I guess it's not on my computer (at least I hope it's not).

    I entered the first command you posted, but when I tried the second one I was told that command didn't exist?

    I'm not sure about the modem. I live in an apartment complex where everyone's Internet is included in the rent and everyone else's Internet is working fine, plus we just had a new router put in
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  8. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #8

    Avidly awaiting said:
    Couldn't find anything called ID string, so I guess it's not on my computer (at least I hope it's not).

    I entered the first command you posted, but when I tried the second one I was told that command didn't exist?

    I'm not sure about the modem. I live in an apartment complex where everyone's Internet is included in the rent and everyone else's Internet is working fine, plus we just had a new router put in
    It might help if I could see the ipconfig/all not just the ipconfig, because there is some information missing from that one.

    You have to hit enter after each command then reboot the machine.

    Elevated Command Prompt
    Last edited by chev65; 16 Nov 2012 at 17:42.
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  9. Posts : 9
    Windows 7 64 bit
    Thread Starter
       #9

    Sure thing. And I've been using elevated command prompt his whole time. And I did hit enter after each prompt line. . . The first prompt went through, but the second one didn't.

    Also I can't quite figure out how to attach two images at once from this phone, so the first half of that screen will be coming up shortly!
    Attached Thumbnails Attached Thumbnails DNS server not responding even after uninstalling Bonjour-image.jpg  
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  10. Posts : 9
    Windows 7 64 bit
    Thread Starter
       #10

    Second part!
    Attached Thumbnails Attached Thumbnails DNS server not responding even after uninstalling Bonjour-image.jpg  
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