I am unable to connect my computer with a Network printer in my organization. I am running Windows 7 Home Premium-64bit on my laptop. The problem here is, when I try to add a new printer as:
Devices and Printers> Add a Printer> Add a network, wireless or Bluetooth printer.
The wizard searches for a few seconds than my LAN automatically gets disconnected.
The other way round I've also tried to manually add the printer but it didn't work. It gives the error "Cannot Connect to Printer. Error 0x0000007e"
The printer in Network is RICOH Aficio 8001 PCL6.
I've tried to contact my IST department but they are saying that we are also unable to connect it with 64-bit operating system.
On another system I have 32 bit it is easily configured there.
Kindly help me on this.