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Windows 7: No Wired Internet Access - SHOULD be an Easy Fix

29 Nov 2012   #21
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by chev65 View Post
The latest ipconfig says you are online so maybe the network stack is hosed completely hard to say. Try saving the file below, unzip and run the file until the machine reboots.
Saved it to a flash drive, copied it to the problem child, extracted it and ran until reboot.

I still have the network icon with the yellow triangle, and when I hover the mouse it reads 'Network 3 No Internet access'. If I right click that icon and select Troubleshoot problems I get the

Troubleshooting was unable to automatically fix all of the issues found. You can find more details below.

Problems found

Security or firewall settings might be blocking the connection

Could this possibly be related to McAfee? This machine has over 700 days remaining on the subscription, and I'm sure part of that protection involves a firewall, but when I try to open the McAfee Security Center I get a mcagent.exe System Error: The program can't start because MSVCR100.dll is missing.

You think I should just uninstall McAfee? I suppose I can always reinstall later. Maybe some sort of McAfee firewall is causing the problem.


My System SpecsSystem Spec
.
29 Nov 2012   #22
boweasel

Windows 7 home premium 64 bit
 
 

For a while there I thought I'd hit the motherlode.... not just one but two people helping me... sigh....

Anyway I uninstalled McAfee and it made no difference. Have set windows to do a clean boot. No difference. Safe mode with networking. No difference. I'm amazed at the speed at which that little triangle appears. Just one or 2 seconds after the icons display.

Whether this means anything.... when I go to the Network and Sharing Center - underneath the Network 3 house and the Access type: No internet access - there's a heading 'Set up a new connection or network'. Should I be doing that?
My System SpecsSystem Spec
29 Nov 2012   #23
Parman

Windows 7 Ultimate x64
 
 

Go to the manufacturers website and look for a driver update. Download it and install it.

Are you still getting a valid ip address?

Try to ping the router.

Then try to ping 8.8.8.8
My System SpecsSystem Spec
.

29 Nov 2012   #24
boweasel

Windows 7 home premium 64 bit
 
 

Never mind.... I uninstalled McAfee and saw no change. But I noticed that some McAfee tasks were still running in task manager even after a reboot. So I went to services and tried to disable every McAfee service, but they were all greyed out. Then I wnt into the service tab from msconfig and unchecked eveything McAfee related. After a reboot there was still no change. But I saw something in taskmgr that looked McAfee-ish.

Then I downloaded a McAfee Removal Tool and ran it on the PC.

Problem solved. Add this to whatever database you guys use.
My System SpecsSystem Spec
30 Nov 2012   #25
Parman

Windows 7 Ultimate x64
 
 

Glad its working. Remember in the future its always a good idea to use removal tools.

If your looking for a new anti virus avast and mse are highly recommended.
My System SpecsSystem Spec
30 Nov 2012   #26
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by boweasel View Post
Never mind.... I uninstalled McAfee and saw no change. But I noticed that some McAfee tasks were still running in task manager even after a reboot. So I went to services and tried to disable every McAfee service, but they were all greyed out. Then I wnt into the service tab from msconfig and unchecked eveything McAfee related. After a reboot there was still no change. But I saw something in taskmgr that looked McAfee-ish.

Then I downloaded a McAfee Removal Tool and ran it on the PC.

Problem solved. Add this to whatever database you guys use.
The McAfee problem is old news around here. From now on we should just ask people to remove their A/V software before we do anything else.

I might as well post the link again for the millionth time.
http://us.mcafee.com/root/fix.html?eolexm=vste
My System SpecsSystem Spec
30 Nov 2012   #27
Parman

Windows 7 Ultimate x64
 
 

Good point chev. I really think AV company should get there stuff together.
My System SpecsSystem Spec
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 No Wired Internet Access - SHOULD be an Easy Fix




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