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Windows 7: Wireless stopped working on Gateway Laptop help!!

01 Dec 2012   #1
techwomen

Windows 7 64bit
 
 
Wireless stopped working on Gateway Laptop help!!

Hi all I am new to this form but trying to help my friend with her Laptop. It was working fine then the next day the internet stopped working on her laptop.

The internet works fine on my laptop and other computers but not on her laptop so something is up. Anyway she has a Gateway windows 7 64bit laptop.

Any help would be appreciated.

Thanks


My System SpecsSystem Spec
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01 Dec 2012   #2
DMHolt57

 
 

Welcome to SevenForums. In Network and Sharing, Change Adapter Settings, is the adapter enabled. If not, right click and enable, this should turn on wireless.
My System SpecsSystem Spec
01 Dec 2012   #3
techwomen

Windows 7 64bit
 
 

It is enabled so that is not the problem. Any other suggestions?
My System SpecsSystem Spec
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01 Dec 2012   #4
DMHolt57

 
 

Look in the ipv4 properties for the adapter, click on the Advanced button, enter your default gateway address.
My System SpecsSystem Spec
01 Dec 2012   #5
techwomen

Windows 7 64bit
 
 

Where do I find the IPV?? I am a newbe at this.What is my default Gateway address?
My System SpecsSystem Spec
01 Dec 2012   #6
DMHolt57

 
 

Have you tried diagnosing the adapter connection in change adapter settings?
My System SpecsSystem Spec
01 Dec 2012   #7
techwomen

Windows 7 64bit
 
 

Yes I did. I did IPV4 and found default address added it did not work. Please show me step by step how to fix this.

Thanks
My System SpecsSystem Spec
01 Dec 2012   #8
techwomen

Windows 7 64bit
 
 

This is what the diagnostic scan says," Windows can't automatically detect this network settings.
My System SpecsSystem Spec
01 Dec 2012   #9
DMHolt57

 
 

The default gateway is the address of your router. Some variation of 192.168.0.1 or 192.168.1.1 it depends on the model/maker of the router.
Sometimes, the adapter forgets the address of the router, and can't get its issued address from that router. In the Network and Sharing Center, on the left is link to Change Adapter settings. On this page you see the Ethernet and WiFi adapters. In the properties of the wifi, find the ipv4 line and highlight it, press on properties below, this page has an Advanced button, in this page you should see a default gateway address, if it is empty, you need to add the address of the router.

To find info about your network, open a cmd window and type ipconfig /all
You can save this file as a .txt and attach it in your next post, this would help.
My System SpecsSystem Spec
01 Dec 2012   #10
techwomen

Windows 7 64bit
 
 

The problem is I am using my laptop and hers has no internet. So I will have to try and post mine which is the same Ip's
My System SpecsSystem Spec
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 Wireless stopped working on Gateway Laptop help!!




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