Cant connect to Internet

wilfredo · 27 Nov 2012

I currently have two laptops in my house.
At first I thought that it was the ISP but it has been a week since then and I stll got no internet, but my sister told me that her laptop has internet (this one that I´m currently using) so its the other laptop's... Ive tried the winsocket thing and still no results, when I ran Windows Troubleshooting I got a DNS server not responding error so I used OpenDNS and even Google's dns but still no results... Then I got a cant connect to Microsoft Windows error and after some tweaking the error change to restart the modem wait 10 seconds blah blah blah.... My brother keeps bugging me saying that formatting is the only option and I told him that it must be the laptop's configuration but... Is there really no other way to fix this?
Heres my ipconfig /all I hope someone can help me fix this...

Microsoft Windows [Versión 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

C:\windows\system32>ipconfig /all

Configuración IP de Windows

Nombre de host. . . . . . . . . : willy
Sufijo DNS principal . . . . . :
Tipo de nodo. . . . . . . . . . : híbrido
Enrutamiento IP habilitado. . . : no
Proxy WINS habilitado . . . . . : no

Adaptador de Ethernet Conexión de área local:

Sufijo DNS específico para la conexión. . :
Descripción . . . . . . . . . . . . . . . : Realtek PCIe FE Family Controller

Dirección física. . . . . . . . . . . . . : 00-26-6C-49-B7-FF
DHCP habilitado . . . . . . . . . . . . . : sí
Configuración automática habilitada . . . : sí
Dirección IPv4. . . . . . . . . . . . . . : 192.168.1.24(Preferido)
Máscara de subred . . . . . . . . . . . . : 255.255.255.0
Puerta de enlace predeterminada . . . . . : 192.168.1.1
Servidores DNS. . . . . . . . . . . . . . : 8.8.8.8
NetBIOS sobre TCP/IP. . . . . . . . . . . : habilitado

C:\windows\system32>

C:\windows\system32>Microsoft Windows [Versión 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

C:\windows\system32>ipconfig /all

Configuración IP de Windows

Nombre de host. . . . . . . . . : willy
Sufijo DNS principal . . . . . :
Tipo de nodo. . . . . . . . . . : híbrido
Enrutamiento IP habilitado. . . : no
Proxy WINS habilitado . . . . . : no

Adaptador de Ethernet Conexión de área local:

Sufijo DNS específico para la conexión. . :
Descripción . . . . . . . . . . . . . . . : Realtek PCIe FE Family Controller

Dirección física. . . . . . . . . . . . . : 00-26-6C-49-B7-FF
DHCP habilitado . . . . . . . . . . . . . : sí
Configuración automática habilitada . . . : sí
Dirección IPv4. . . . . . . . . . . . . . : 192.168.1.24(Preferido)
Máscara de subred . . . . . . . . . . . . : 255.255.255.0
Puerta de enlace predeterminada . . . . . : 192.168.1.1
Servidores DNS. . . . . . . . . . . . . . : 8.8.8.8
NetBIOS sobre TCP/IP. . . . . . . . . . . : habilitado

ICIT2LOL · 28 Nov 2012

Hello and welcome Wilfredo Just to be absolutely sure - you did have the net running on both machines? and have you changed anything just lately?

One thing you can try is the device manager in control panel and check the driver for the network adaptor in both. If you are not familiar with that let us know.

Um frgot some specs on the laptops would be good my friend:)

wilfredo · 30 Nov 2012

I didn't have both connected with internet. I was using wired connection.

ICIT2LOL · 30 Nov 2012

Yep thats what I meant my friend and it might be worth looking in the Device Manager to see the status of the LAN adaptor.(see pic)

Some details re the machines Wifredo would be good mate - specs model etc

2xg · 04 Dec 2012

Hi there....

In addition, it might be worth it to uninstall the network driver from your Device Manager then install the latest driver that you may download from the manufacturer's site.

Also, what type of Anti-Virus or Security program are you using - McAfee, Norton,Webroot, etc...?

Please give us an update.