Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Internet dies when wireless printer is turned on

28 Sep 2009   #1

windows 7 ultimate
Internet dies when wireless printer is turned on

Hi everyone, I just bought a cheap simple printer for the wife and i already wish i hadn't got a HP. It is a photosmart c4580, I have got the software and drivers installed ok but when the printer is on the internet drops out. I am running the printer wirelessly from a d-link g604t router and need to unplug the router and turn off the printer in order to regain internet access. tried the diagnostics and it says the dns server name is wrong. contacted HP and they tell me new drivers are coming next month but i can't wait that long.... any ideas at all?????

regards KevO

My System SpecsSystem Spec

29 Sep 2009   #2

7600.20510 x86

Find the network configuration page for the printer. Change the dns to be That your router's default address according to

It should work then. Let us know how it goes.

It's probably a good idea to make sure the Bonjour service is not resident and active on any machine across your network. Follow this page to do that.

Should you require further help, please tell us the type of connection you have from your isp (cable, dsl) and how do you get internet access to your router (cable modem?, dsl modem?, lan cable connected to wall in apartment?) I would have you change the dns address of your g604t to the default address of this cable or dsl modem.

One step at a time. Either I or someone else will be able to help you fix this.
My System SpecsSystem Spec

 Internet dies when wireless printer is turned on

Thread Tools

Similar help and support threads for2: Internet dies when wireless printer is turned on
Thread Forum
Receiving an Error message ‘Printer is turned off’ Installation & Setup
printer spontaneously prints sys inf modules txt file when turned on System Security
Internet slow after installing wireless printer Network & Sharing
Wireless connection dies after wake up Network & Sharing
Media Center dies, wireless goes down Media Center
Jackson dies, almost takes Internet with him Chillout Room
Wireless dies, then comes back to life... Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:04 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33