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Windows 7: Little Yellow Triangle & no internet access - Other devices connect

13 Dec 2012   #1
ChrisS1980

Windows 7 Home Premium 64bit
 
 
Little Yellow Triangle & no internet access - Other devices connect

Hi all,

I was hoping someone could help as I have spend hours scouring forums and trying fixes with no luck..

I have recently started getting the little yellow triangle with the exclamation point on my network access system tray icon.

My internet is fine as all other devices (pc, iPad, I phone, Android phone & ps3) all connect perfectly to the internet.

If I disconnect or run the network troubleshooter my computer connects for anything between 30 seconds and 5 minutes before telling me no internet access. Network Diagnostics tells me the default gateway is not available and has fixed it but only for a few moments.

I am using an Edimax EW-7622UMn wireless network adaptor for which I have installed and uninstalled and reinstalled and updated drivers.

I have performed a clean boot and am getting the same issues. I don't have any other connections configured on my pc that could be conflicting.

Please, does anyone have any bright ideas? Thanks in advance.


My System SpecsSystem Spec
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13 Dec 2012   #2
Dwarf

Windows 8.1 Pro RTM x64
 
 

Hi Chris and welcome to W7 Forums

Does it make any difference if you connect wired (Ethernet) or wireless, as you are doing now?

Can you open an Elevated Command Prompt and post the results of the following command: ipconfig /all
My System SpecsSystem Spec
13 Dec 2012   #3
ChrisS1980

Windows 7 Home Premium 64bit
 
 

Thanks for the welcome, coincidence that I'm only up the road in Leeds! Thanks also for the prompt reply.

I haven't attempted to run a wired connection as I dont have a long enough ethernet cable, I could buy one.. us tight Yorkshire folk etc etc!

Here are the results of the ipconfig/all:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Chris>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Chris-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Edimax 802.11n Wireless USB Adapter
Physical Address. . . . . . . . . : 80-1F-02-45-C0-68
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9d96:bd7e:3e44:54d4%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 13 December 2012 20:32:42
Lease Expires . . . . . . . . . . : 14 December 2012 20:32:48
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 310386434
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-FB-6D-56-54-04-A6-C4-0D-1D

DNS Servers . . . . . . . . . . . : 194.168.4.100
194.168.8.100
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{FFD1BC5A-10B2-41D7-B45D-A946ADD3BB4E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:3473:2f7e:a9e5:8ca9(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::3473:2f7e:a9e5:8ca9%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Chris>


Hopefully that means more to you that it does me!

Thank you.
My System SpecsSystem Spec
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13 Dec 2012   #4
Dwarf

Windows 8.1 Pro RTM x64
 
 

I'm not an expert on networking, but when comparing your ipconfig /all to mine, both on my main computer (Ethernet/wired) and netbook (wireless), they both show the DNS Servers to be the same as Default Gateway and DHCP Server.
My System SpecsSystem Spec
13 Dec 2012   #5
ChrisS1980

Windows 7 Home Premium 64bit
 
 

In order for me to post, I had to select the 'troubleshoot problems' option in the network and sharing centre. Since I last did that (exactly an hour ago) my internet has been working. I have even reset my pc to see if it made a difference and it is still working! I haven't changed anything else. I cant explain it and I'm sure it will go off shortly but it's allowed me to do some Christmas Shopping anyway! I can follow instructions but once you start mentioning DNS & DHCP servers I'm out my depth I'm afraid!
My System SpecsSystem Spec
14 Dec 2012   #6
bigboi972

Microsoft Windows 7 Professional 64-bit
 
 

im currently having a similar issue as well only difference is that my laptop connects and im not getting a triangle error message.
My System SpecsSystem Spec
14 Dec 2012   #7
Dwarf

Windows 8.1 Pro RTM x64
 
 

Can you run the equivalent of ipconfig /all on one of your devices that is working normally for comparison purposes?
My System SpecsSystem Spec
14 Dec 2012   #8
ChrisS1980

Windows 7 Home Premium 64bit
 
 

The only issues I was having was the triangle and it not connecting?

Anyway, strangely enough, its worked perfectly since I posted in here. I had considered it was something Virgin Media were doing as I discovered Steam was downloading 10+ gig of updates in the background, however I had performed a clean boot so I would have thought this would have prevented steam from operating and I still got the error.
My System SpecsSystem Spec
14 Dec 2012   #9
Dwarf

Windows 8.1 Pro RTM x64
 
 

See if this Tutorial helps: DNS Addressing - How to Change in Windows 7

This shows you how to change the DNS server to OpenDNS, although you can enter your preferred DNS servers if desired. You can also instead choose the option Obtain DNS server address automatically, which is probably what you require if it isn't set as that already.
My System SpecsSystem Spec
14 Dec 2012   #10
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by ChrisS1980 View Post
The only issues I was having was the triangle and it not connecting?

Anyway, strangely enough, its worked perfectly since I posted in here. I had considered it was something Virgin Media were doing as I discovered Steam was downloading 10+ gig of updates in the background, however I had performed a clean boot so I would have thought this would have prevented steam from operating and I still got the error.
From what I'm seeing here, somebody typed two incorrect IP's into the DNS settings of your router or the IPv4 properties window. Those incorrect IP's need to be removed. Either that or we are dealing with one of those router/modems which is plugged into another router and we could be seeing the gateway of another router.

You won't get far unless you type proper DNS server IP's into your routers settings for DNS at 192.168.0.1 typed into the URL of your browser. This will get you into your routers settings.

Or you can type the DNS IP's into the IPv4 properties, Google's DNS at 8.8.8.8 and 8.8.4.4 will work for this.

This link shows you where to type the Google DNS IP's
Change your DNS Server in Windows 7 [How to] | Windows 7 | Windows Tools, Help & Guides
My System SpecsSystem Spec
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 Little Yellow Triangle & no internet access - Other devices connect




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